Quality Assurance Supervisor

Strive pharmacy; Tampa (FL); On-site; USD 62,000 - 70,000; Full time

Benefits offered by this job

Healthcare coverage

Free Strive compounded meds

Paid time off

Sick time

FSA/HSA options

Parental leave

401(k) with employer matching

Life insurance

Vision and dental

Pet insurance

Job summary

Strive Pharmacy is a growing compounding pharmacy in Tampa, FL, seeking a Quality Assurance Supervisor to provide day-to-day QA oversight, ensure GMP/GDP and USP compliance, and lead site QA activities. The role reports to the QA Manager and coordinates with floor operations, compounding personnel, and Quality leadership.

The ideal candidate has 3–5 years in QA in pharma or related manufacturing, with hands-on aseptic and cleanroom experience, strong documentation and batch release skills, and a

Qualifications

• Requires high school diploma or GED with 3–5 years in QA/quality control/manufacturing in pharma/compounding.
• Experience in aseptic operations and cleanroom environments with core QA practices (documentation review, batch release, line clearances, deviation handling).
• Proficiency with MS Office and QMS; strong organizational, analytical, communication, and problem-solving skills.
• Must be able to stand, sit, or walk, lift up to 45 pounds, work in a controlled cleanroom and wear PPE.

Responsibilities

• Supervise daily QA activities and staff, schedule workloads, approve timecards, and participate in onboarding and training.
• Conduct routine audits of compounding, production, cleaning, environmental monitoring, and validation records for cGMP/GDP and USP standards.
• Oversee labeling verification, line clearances, and supplier qualification documentation; verify incoming raw materials.
• Support QA systems by triaging customer complaints, collecting data for adverse event reporting, and coordinating CAPA tasks.
• Assist in audits and track weekly quality metrics and trends for management review.
• Act as first-line authority for staging and release of products based on verified testing; escalate risks to QA Manager or PIC.

Skills

Aseptic operations

Cleanroom experience

Documentation review

Batch release

QA processes

Education

High School Diploma

Science degree (Biology/Micro/Chem/Pharma)

Tools

Microsoft Office

Quality Management System (QMS)

Job description

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach- one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission:

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Location: Tampa, FloridaPosition Type: Full-timeSchedule: Monday through Friday; 7:00 AM - 3:30 PM (weekends as needed)Compensation Range: $62,000- $70,000

Position Summary

The Quality Assurance Supervisor provides day-to-day tactical oversight and direct supervisory support for site-specific quality activities, ensuring full compliance with Strive Pharmacy's Standard Operating Procedures (SOPs), product specifications, and applicable state and federal regulatory standards. Reporting to the Quality Assurance Manager, this position oversees the routine operations of the site QA team, including documentation review, batch record auditing, label reconciliation, and non-conformance tracking. The QA Supervisor acts as a hands-on leader to support continuous improvement, promote cleanroom compliance, and ensure seamless communication between floor operations, compounding personnel, and Quality leadership.

Key Responsibilities

• Team Supervision & Coaching: Supervise the daily activities of the site QA team (e.g., QA Specialists/Technicians), including scheduling, workload distribution, timecard approval, and initial performance feedback. Assist with candidate interviews, facilitate onboarding, deliver hands-on competency/assessment training, and lead daily cross-departmental huddles.
• Documentation & Compliance Auditing: Perform detailed, routine audits of compounding, production, cleaning, environmental monitoring, and validation records (including media fills and BMS/temperature alarms) for compliance with cGMP/GDP and USP <795>/<797>/<800>/<1163> standards. Assist in reviewing routine equipment calibration and preventive maintenance logs.
• Material & Label Accountability: Oversee routine physical and electronic labeling verification, line clearances, and reconciliation processes. Monitor supplier qualification documentation and verify incoming raw materials against approved vendor lists.
• Quality Systems Support: Triage initial customer complaints and assist in gathering data for adverse drug event reporting. Perform initial investigations for deviations, non-conformances, and CAPA tasks in coordination with QA Specialists. Assist in managing sample staging and tracking for third-party analytical testing. Initiate change request for continuous improvement to processes.
• Internal Audits & Metrics Tracking: Support site preparation and documentation retrieval during external regulatory, partner, or client audits. Conduct routine internal compliance walkthroughs of compounding and storage areas. Collect, track, and log weekly site quality metrics and trend data for manager review.
• Site Authority & Escalation: Serve as first-line authorization for routine product/component staging and release based on verified testing results. Hold the authority and responsibility to temporarily pause floor operations and immediately elevate to the QA Manager or Pharmacist-in-Charge (PIC) when immediate quality, safety, or compliance risks are identified.

Required Qualifications

• Education & Experience: High School Diploma or GED with 3 - 5 years of experience in a quality assurance, quality control, or manufacturing role within a pharmaceutical compounding, medical device, consumer products or allied health science environment.
• Technical Expertise: Proven hands-on experience in aseptic operations and cleanroom environments, with strong foundational knowledge of core QA practices (documentation review, batch release, line clearances, and basic deviation handling).
• Core Skills: Proficiency with Microsoft Office Suite and digital Quality Management Systems (QMS). Strong organizational, analytical, communication, and problem‑solving skills.
• Physical & Environmental: Ability to stand, sit, or walk for extended periods and occasionally lift up to 45 pounds. Must be able to work in a controlled cleanroom environment, wear required PPE and full gowning, and tolerate controlled temperatures and background noise. Good visual acuity is required.

Preferred Qualifications

• Advanced Education: Associate’s or Bachelor’s degree in Biology, Microbiology, Chemistry, Pharmacy, or a related scientific discipline.
• Leadership Experience: Prior experience serving as a team lead, senior specialist, or shift supervisor in a pharmaceutical compounding (503A or 503B) or regulated manufacturing setting.
• Regulatory Knowledge: Working knowledge of USP <795>/<797>/<800> standards, cGMP/GDP guidelines, and state pharmacy board regulations.
• Audit Experience: Direct involvement in supporting internal or external quality audits.

This position is an onsite role located within the pharmacy facility. The role requires regular periods of sitting, standing, moving between pharmacy and cleanroom areas, and computer use, with occasional lifting up to 45 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Competencies

• Operational Leadership: Guides and supports daily QA staff to maintain high performance standards of accuracy and quality culture. Provide constructive feedback to ensure employees have a clear understanding of their work, role, and business goals.
• Attention to Detail: Demonstrates meticulous accuracy in reviewing batch records, labels, and quality logs.
• Accountability: Takes personal ownership of daily site compliance tasks and timely problem resolution.
• Problem-Solving & Escalation: Identifies process discrepancies early and knows when to apply immediate controls and elevate to site leadership.
• Effective Communication: Clear, professional verbal and written communication across floor operators, compounding staff, and Quality management.

Hourly Pay Rate

$62,000 - $70,000 USD

Join Us in Making an Impact:

At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy.

Strive Pharmacy offers a comprehensive benefits package, including:

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance

Culture:

Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.

EEO