Quality Assurance Supervisor

strivepharmacy; Tampa (FL); On-site; USD 62,000 - 70,000; Full time

Job summary

Strive Pharmacy, a personalized compounding pharmacy in Tampa, FL, seeks a Quality Assurance Supervisor. You will oversee the QA team, ensure cGMP/GDP compliance, and manage batch records, labeling, and deviations.

The role focuses on cleanroom operations, continuous improvement, and close collaboration with production and quality leadership. The position requires 3–5 years in QA within pharmaceutical compounding, knowledge of aseptic processes, and strong analytical skills.

Qualifications

• High School Diploma or GED with 3–5 years in QA/ manufacturing in pharma/ compounding environments.
• Hands-on experience in aseptic operations and cleanrooms.
• Proficient with Microsoft Office and digital Quality Management Systems (QMS).
• Strong organizational, analytical, communication, and problem-solving skills.

Responsibilities

• Supervise the daily activities of the site QA team, including scheduling, onboarding, and coaching.
• Conduct routine audits of compounding, production, cleaning, environmental monitoring, and validation records for compliance with cGMP/GDP and USP standards.
• Oversee labeling verification, line clearances, and supplier qualification documentation.
• Support QA with customer complaints, investigations, and CAPA tasks; coordinate testing and data collection.
• Maintain site quality metrics and trend data for management review.
• Act as first-line authority for routine product/material staging and release based on verified testing.

Skills

Team supervision

Documentation

Aseptic operations

QMS

Analytical thinking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Quality Management System (QMS)

Job description

Company Overview:

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach-one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission:

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Location:

Tampa, Florida

Position Type:

Full-time

Schedule:

Monday through Friday; 7:00 AM - 3:30 PM (weekends as needed)

Compensation Range:

$62,000- $70,000

Position Summary

The Quality Assurance Supervisor provides day-to-day tactical oversight and direct supervisory support for site-specific quality activities, ensuring full compliance with Strive Pharmacy's Standard Operating Procedures (SOPs), product specifications, and applicable state and federal regulatory standards. Reporting to the Quality Assurance Manager, this position oversees the routine operations of the site QA team, including documentation review, batch record auditing, label reconciliation, and non-conformance tracking.

The QA Supervisor acts as a hands-on leader to support continuous improvement, promote cleanroom compliance, and ensure seamless communication between floor operations, compounding personnel, and Quality leadership.

Key Responsibilities

• Team Supervision & Coaching: Supervise the daily activities of the site QA team (e.g., QA Specialists/Technicians), including scheduling, workload distribution, timecard approval, and initial performance feedback. Assist with candidate interviews, facilitate onboarding, deliver hands‑on competency/assessment training, and lead daily cross‑departmental huddles.
• Documentation & Compliance Auditing: Perform detailed, routine audits of compounding, production, cleaning, environmental monitoring, and validation records (including media fills and BMS/temperature alarms) for compliance with cGMP/GDP and USP / / / standards. Assist in reviewing routine equipment calibration and preventive maintenance logs.
• Material & Label Accountability: Oversee routine physical and electronic labeling verification, line clearances, and reconciliation processes. Monitor supplier qualification documentation and verify incoming raw materials against approved vendor lists.
• Quality Systems Support: Triage initial customer complaints and assist in gathering data for adverse drug event reporting. Perform initial investigations for deviations, non‑conformances, and CAPA tasks in coordination with QA Specialists. Assist in managing sample staging and tracking for third‑party analytical testing. Initiate change request for continuous improvement to processes.
• Internal Audits & Metrics Tracking: Support site preparation and documentation retrieval during external regulatory, partner, or client audits. Conduct routine internal compliance walkthroughs of compounding and storage areas. Collect, track, and log weekly site quality metrics and trend data for manager review.
• Site Authority & Escalation: Serve as first‑line authorization for routine product/component staging and release based on verified testing results. Hold the authority and responsibility to temporarily pause floor operations and immediately elevate to the QA Manager or Pharmacist‑in‑Charge (PIC) when immediate quality, safety, or compliance risks are identified.

Required Qualifications

• Education & Experience: High School Diploma or GED with 3 - 5 years of experience in a quality assurance, quality control, or manufacturing role within a pharmaceutical compounding, medical device, consumer products or allied health science environment.
• Technical Expertise: Proven hands‑on experience in aseptic operations and cleanroom environments, with strong foundational knowledge of core QA practices (documentation review, batch release, line clearances, and basic deviation handling).
• Core Skills: Proficiency with Microsoft Office Suite and digital Quality Management Systems (QMS). Strong organizational, analytical, communication, and problem‑solving skills.
• Physical & Environmental: Ability to stand, sit, or walk for extended periods and occasionally lift up to 45 pounds. Must be able to work in a controlled cleanroom environment, we