Quality Assurance Supervisor

daikinapplied; Staunton (VA); On-site; USD 80,000 - 137,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401K retirement plan with employer-m"

Paid time off and company holidays

Paid sick time

Tuition Reimbursement

Job summary

Daikin Applied in Staunton, VA is seeking a Quality Assurance Supervisor to plan, coordinate, and direct QA programs ensuring products meet established standards. You will lead cross-functional teams, apply SPC, and strengthen the plant's quality management system to deliver an unrivaled customer experience.

You will mentor the final inspection group, collaborate with other sites on quality initiatives, review non-conformances, and drive corrective actions.

Qualifications

• Bachelor's degree or equivalent experience in engineering or a related field.
• 2–4 years of experience.

Responsibilities

• Apply SPC methods to analyze data and evaluate processes.
• Participate on plant internal audit team to identify QMS improvements.
• Lead cross-functional teams to identify root causes and implement corrective actions.
• Review and summarize non-conformance data and assign improvement projects.
• Review internal non-conformance data from Final Inspection and develop trends.
• Use external non-conformance data to improve final inspection processes.
• Develop new approaches to solve quality assurance problems.
• Train, mentor, and lead final inspection team.
• Collaborate with other sites to standardize QMS and problem-solving activities.
• Assist Quality Manager with warranty issues and customer complaints.

Skills

SPC analysis

Internal audit

Root cause analysis

QMS

Cross-functional leadership

Training & mentoring

Education

Bachelor's degree in engineering or related field

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Quality Assurance Supervisor to plan, coordinate, and direct quality assurance programs designed to ensure quality production of products consistent with established standards. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Staunton, VA - In-Office

Your Responsibilities:

• Apply statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes
• Participate on plant internal audit team to identify areas for development on existing QMS
• Lead cross-functional product and process improvement teams to identify true root cause and implement appropriate corrective actions to improve overall plant quality and internal and external customer experience
• Review and summarize internal and external non-conformance information by identifying trends in the data and assigning quality improvement projects to direct reports to provide internal and external customers with an unrivaled customer experience
• Frequently review internal non-conformance data generated by Final Inspection team and develop trends from the data and provide data for review by the Root Cause Council for input into Quality Clinic process
• Use external non-conformance data to improve chiller final inspection process to prevent shipment of high frequency escapes to customers
• Develop new approaches to solve problems identified during quality assurance activities
• Train, mentor, and lead final inspection team
• Collaborate with other manufacturing sites within business unit to ensure QMS and problem-solving activities are consistent among sites including communication of identified issues and problem resolution activities to ensure all sites have implemented solutions
• Assist the Quality Manager regarding warranty issues and customer complaints for Daikin product

Your Qualifications:

• Bachelor's degree or equivalent experience in engineering or a related field
• 2-4 years of experience

Your Benefits:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

Work visa sponsorship is not available for this position.

The typical annual base salary for this position ranges from $80,400 to $136,800 plus annual bonus eligibility in VA. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!