Quality Assurance Supervisor

Thrive Freeze Dry; Oak Creek (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading food and beverage manufacturing company is seeking a Quality Assurance Supervisor in Oak Creek, WI. The ideal candidate will oversee a team dedicated to food safety and product quality, ensuring compliance with established standards and regulatory requirements. Key responsibilities include managing departmental performance, conducting audits, and training staff. This mid-senior level position offers a dynamic work environment and growth opportunities within the organization.

Qualifications

• Minimum of 3 years of experience in food safety and quality assurance roles.
• HACCP and PCQI certifications required.
• Leadership experience required.

Responsibilities

• Supervise and develop QA staff, including coaching and training.
• Ensure team members are well-trained in food safety and quality programs.
• Conduct regular audits on the production floor for compliance.

Skills

Attention to Detail

Communication

Critical Thinking

Emotional Intelligence

Leadership

Proactive Problem Solving

Quality Standards

Relationships

Education

B.S. in Microbiology, Food Science, or Chemistry

Tools

Microsoft Office

Job description

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Core Values At Thrive Freeze Dry

We expect our team members to embody Thrive Freeze Dry’s core values every day:

• Accountability
• Integrity
• Personal Growth and Wellness
• Teamwork

Essential Duties & Responsibilities

Responsibilities

The

• Supervising and developing QA staff, including coaching, training, and performance management.
• Resolving employee issues and making staffing/resource decisions to support production, calibration, traceability, sampling, inspections, and special projects.
• Ensuring team members are well-trained in food safety and quality programs, as well as standard operating procedures (SOPs).
• Assigning work, implementing QA policies, and recommending improvements to equipment, procedures, and processes.
• Managing department KPIs and reporting progress to the QA Manager.
• Supporting the implementation and auditing of Thrive Freeze Dry’s food safety, quality assurance, and regulatory compliance systems.
• Compiling, analyzing, and presenting food safety and quality data to leadership.
• Documenting and maintaining inspection criteria, standards, and quality objectives.
• Conducting regular audits on the production floor to ensure compliance with QA and food safety programs.
• Administering the Hold and Release Program, ensuring appropriate status is assigned to materials, and collaborating with cross-functional teams for timely disposition.
• Leading root cause analyses and corrective actions in response to internal or customer complaints related to food safety or quality.
• Performing other duties as assigned.
  
  

Key Competencies

Job Title: Quality Assurance Supervisor

Department: Quality and R&D

Reports to: QA Manager

Core Values At Thrive Freeze Dry

We expect our team members to embody Thrive Freeze Dry’s core values every day:

• Continuous Improvement
• Accountability
• Integrity
• Personal Growth and Wellness
• Teamwork
• Work–Life Balance
  
  

Essential Duties & Responsibilities

Responsibilities

The Quality Assurance Supervisor is responsible for overseeing Quality team members and supporting daily operations related to food safety and product quality. This role involves:

• Supervising and developing QA staff, including coaching, training, and performance management.
• Resolving employee issues and making staffing/resource decisions to support production, calibration, traceability, sampling, inspections, and special projects.
• Ensuring team members are well-trained in food safety and quality programs, as well as standard operating procedures (SOPs).
• Assigning work, implementing QA policies, and recommending improvements to equipment, procedures, and processes.
• Managing department KPIs and reporting progress to the QA Manager.
• Supporting the implementation and auditing of Thrive Freeze Dry’s food safety, quality assurance, and regulatory compliance systems.
• Compiling, analyzing, and presenting food safety and quality data to leadership.
• Documenting and maintaining inspection criteria, standards, and quality objectives.
• Conducting regular audits on the production floor to ensure compliance with QA and food safety programs.
• Administering the Hold and Release Program, ensuring appropriate status is assigned to materials, and collaborating with cross-functional teams for timely disposition.
• Leading root cause analyses and corrective actions in response to internal or customer complaints related to food safety or quality.
• Performing other duties as assigned.
  
  

Key Competencies

Living Thrive Values: Embodies the company's core values in daily actions and decisions.

Attendance: Maintains punctual and reliable attendance.

Performance: Meets or exceeds job performance expectations with no active disciplinary actions.

Safety: Demonstrates safe work habits; maintains a clean and hazard-free environment.

Training: Completes all required job, food safety, and safety training on time.

Leadership: Leads by example, motivates others, and makes sound decisions.

Quality: Prioritizes accuracy and error prevention in all work.

Skills

• Attention to Detail: Delivers accurate and complete work.
• Communication: Strong verbal and written communication skills.
• Critical Thinking: Applies sound judgment to resolve issues effectively.
• Emotional Intelligence: Demonstrates awareness and management of emotions and relationships.
• Leadership: Sets a positive example and effectively guides team members.
• Microsoft Office: Proficient in Excel, PowerPoint, Outlook, and Word.
• Proactive Problem Solving: Anticipates challenges and acts promptly to address them.
• Process & Policies: Develops and maintains quality processes and controls.
• Product Inspection: Accurately distinguishes between compliant and non-compliant products.
• Quality Standards: Understands and applies standards for quality measurement and reporting.
• Relationships: Builds collaborative relationships across departments.
• Safety Culture: Promotes and supports a safe work environment through communication and action.
• Training: Conducts or participates in training programs on safety, quality, and operations.
  
  

Requirements

• B.S. in Microbiology, Food Science, or Chemistry preferred, or passing grades in Chemistry, Biology, or Microbiology with lab work.
• Minimum of 3 years of experience in food safety and quality assurance roles.
• Leadership experience required.
• Knowledge of SQF, HACCP, FSMA, GMPs, and internal auditing.
• HACCP and PCQI certifications required.
• Ability to travel up to 20%.
  
  

Food Safety Requirements

• Prioritize food safety, quality, and sanitation by strictly adhering to Thrive Freeze Dry’s procedures.
• Hold self and team accountable to food safety standards and report concerns promptly.
• In the absence of the QA Lead, Manager, or VP of Quality and R&D, serve as the backup to ensure continued compliance with SQF and food safety systems.
  
  

Work Environment

This role includes a combination of office and production floor duties, with the following physical demands:

• Frequent walking, standing, and sitting.
• Occasional lifting (up to 25 lbs), stooping, crouching, and use of fine motor skills.
• Work may involve exposure to varying temperatures in a food production environment.
• Must have unrestricted visual and auditory ability for safety compliance.
  
  

Product Safety and Quality

• Uphold and enforce Thrive Freeze Dry’s food safety, quality, and sanitation protocols.
• Actively communicate any deviations or concerns.
• Ensure compliance with GMPs, product defense, and SQF system requirements.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Food and Beverage Manufacturing

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