Quality Assurance Supervisor

Masis Professional Group; Newburyport (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Masis Professional Group is seeking an experienced Quality Assurance Supervisor for a premier dessert manufacturer in Newburyport, MA. This direct-hire role oversees QA activities on the production floor, ensuring compliance with SQF, HACCP and GMP standards while driving safety, quality and continuous improvement.

The ideal candidate will have a BS in a food-related field, 2+ years of supervisory experience, and strong communication skills.

Qualifications

• BS degree or equivalent experience in a food manufacturing environment
• 2+ years of supervisory experience
• Flexible schedule including weekends
• Excellent verbal and written communication
• Intermediate to advanced proficiency using Microsoft Office
• Ability to work in a team environment
• Maintains good housekeeping and clean work areas
• Follows production dress code standards and maintains good personal hygiene

Responsibilities

• Supervise daily QA technicians and coach the QA team to support business growth.
• Provide guidance on quality and food safety to Operations and QA teams.
• Communicate daily with FSQA techs regarding production schedule and QA issues.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment.
• Review and organize operational paperwork daily.
• Assist with internal and third-party audits and participate in inspections; analyze results and deficiencies.
• Support production managers during formula changes and product issues.
• Contribute to hold, trace and recall program activities and report summaries.
• Cover QA Manager responsibilities in their absence.
• Follow GMPs, policies and procedures in all tasks.
• Assist Operations to reduce foreign object contamination.
• Oversee product releases.
• Demonstrate positive work ethics on the production floor.
• Perform daily product reviews and customer complaint reviews.

Skills

Quality Assurance

Supervisory experience

GMP

HACCP

SQF

MS Office

Education

BS degree in food manufacturing

Tools

MS Office

Job description

We are looking for an experienced Quality Assurance Supervisor for leading premium dessert company located in Newburyport.

This is a direct hire opportunity.

Schedule: 4:00pm-2:00am.

The Quality Assurance Supervisor will be responsible for the supervision of all daily production floor activities as it relates to quality.

The Quality Assurance Supervisor will coordinate quality activities and provide leadership to ensure an effective food safety and quality management system is maintained. Provide technical support with an emphasis on customer expectations, continuous improvement opportunities, and productivity requirements.

This position is responsible for the supervision of all daily production floor activities as it relates to quality and QA technicians.

The Quality Assurance Supervisor is also responsible for understanding related Quality Management Systems including SQF, HACCP, and GMP to ensure safety and quality of products.

KEY RESPONSIBILITIES:

• Supervises daily activities of QA Technicians, and coach, train, and support the QA team to support business growth.
• Provides guidance regarding quality and food safety issues to Operations and QA teams.
• Communicates daily with FSQA Techs regarding production schedule and QA issues.
• Maintain inventory of QC/lab supplies and coordinate training from suppliers or new equipment purchased.
• Reviews and organizes operational paperwork on a daily basis.
• Support the execution of internal and third-party audits (e.g., customer, regulatory, GFSI, etc.) and participate in inspections; analyzing the results and deficiencies found.
• Supports Production Managers, Supervisors and Leads during formula changes and/or product issues.
• Assist with the activities of the company hold, trace, & recall program. Responsible for summarizing Hold reports.
• Assumes some responsibilities of the QA Manager in his/her absence.
• Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and procedures.
• Support Operations and other support teams in reducing foreign object contamination.
• Oversee product releases.
• Displays appropriate work ethics in the workplace and group settings which provides a positive influence on the production floor.
• Performs daily product review and customer complaint reviews.

QUALIFICATIONS AND REQUIREMENTS:

• BS degree or equivalent experience in a food manufacturing environment
• Previous knowledge working in food production Quality Assurance department.
• 2+ years of supervisory experience
• Must have a flexible schedule including working weekends, as necessary.
• Excellent verbal and written communication skills.
• Intermediate to advanced proficiency using Microsoft Office.
• Ability to work in a team environment.
• Maintains good housekeeping and clean work areas in assigned space.
• Follows production dress code standards and maintains good personal hygiene.