Quality Assurance Supervisor

Richardson International; Memphis (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Richardson International seeks a Supervisor for Quality Assurance and Food Safety in Memphis, TN. The role involves leading HACCP and Food Defense teams, ensuring compliance with food safety regulations, and conducting facility inspections. Candidates should have a degree in a related field and 3+ years of relevant experience. Strong analytical, leadership, and communication skills are essential. This position offers an opportunity to contribute to food safety improvements and regulatory compliance.

Qualifications

• 3+ years' experience in Quality Assurance and Food Safety role in food manufacturing.
• Direct experience with HACCP and QAFS systems.
• Strong interpersonal and leadership skills.

Responsibilities

• Serve as facility lead for HACCP and Food Defense teams.
• Collaborate with various departments for facility inspections.
• Participate in regulatory and customer audits.

Skills

Analytical skills

Organizational skills

Verbal communication

Written communication

Leadership skills

Interpersonal skills

Education

Degree in a related discipline

Job description

Supervisor, Quality Assurance and Food Safety – Memphis, TN

Responsibilities

• Serve as facility lead for HACCP and Food Defense teams, keeping programs current and effective.
• Collaborate with Operations, Sanitation, Warehouse, and Maintenance teams to conduct facility inspections and follow up on corrective actions.
• Participate in consumer complaint investigations and support root‑cause analysis with corrective action follow‑up.
• Assist in preparing for and participating in regulatory and customer audits; track and complete corrective actions.
• Monitor and report on facility QAFS performance metrics, identifying areas for improvement.
• Support sanitation verification/validation and environmental monitoring activities; escalate concerns promptly to facility leadership.
• Maintain effective working relationships with regulatory bodies, customers, and corporate QAFS staff.
• Keep current on relevant food safety and quality regulations and assist with implementing changes as needed.
• Provide day‑to‑day supervision, training, and coaching to QAFS technicians, supporting development and ensuring compliance with company standards.
• Support new product trials and documentation of related lab and QAFS activities.
• Always follow all health and safety practices.
• Perform other duties as assigned.

Qualifications

• Degree in a related discipline with 3+ years’ experience working directly in a QAFS role in a food manufacturing business, or the equivalent in experience.
• Direct experience developing and/or managing within a HACCP, risk‑based, QAFS system.
• Working knowledge of Quality Assurance, Food Safety and Food Defense regulations, systems and practices in the applicable regulatory jurisdiction (e.g., USFDA, CFIA, FSA).
• Working knowledge of GFSI Food Safety Certification Systems.
• Strong analytical, organizational, and investigative skills.
• Strong verbal and written communication skills.
• Demonstrated leadership and facilitation skills.
• Self‑starter.
• Demonstrated leadership and team‑building skills.
• Strong interpersonal skills.
• The ability to influence others amicably and effectively.

Richardson is an Equal Opportunity Employer.