Quality Assurance Supervisor

Hershey Company; Goodyear (AZ); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Supervisor to lead food safety initiatives and ensure compliance with regulations. This role is pivotal in developing policies and procedures that uphold the highest standards of food safety and quality. The ideal candidate will have a scientific background and experience in quality assurance within a manufacturing setting. You will collaborate closely with operations to maintain a world-class manufacturing environment, ensuring that all processes meet stringent regulatory standards. If you are passionate about food safety and quality, this is an exciting opportunity to make a significant impact.

Qualifications

• 1-3 years of experience in quality assurance in manufacturing.
• HACCP certification or ability to achieve it is required.

Responsibilities

• Lead FDA regulatory compliance and inspections.
• Develop and implement HACCP programs and quality plans.
• Conduct audits and inspections of materials and products.

Skills

HACCP certification

Knowledge of FDA regulations

Ability to work independently

Basic mathematical principles

Effective communication

Education

College degree in a scientific discipline

Tools

Test equipment

Job description

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Quality Assurance Supervisor

Posted Date: Apr 15, 2025

Requisition Number: 124972

Quality Assurance Supervisor

Location : Goodyear, AZ

Payband: 1A

Reports to : Director, Operations

Department : Quality Assurance

Summary of Role :

The Quality Assurance Supervisor serves as lead for Global Food Safety Initiative (GFSI), Food Safety Modernization Act (FSMA), food safety regulations, weight control, sanitary design, allergens, cleaning, incident management and other related matters in maintaining the Food Safety and Quality Management System for the plant. Primary responsibilities include, but not limited to, developing the sites HACCP program, building Food Safety and Quality Plans and ensures compliance with all FDA and state regulations for food production.

This role plays a critical part in the development of policies, procedures, and specifications in accordance with Hershey’s Product Excellence Program. Role is responsible for HACCP monitoring, in-house quality inspections and audits, performance of receiving inspections, and approval of finished goods for shipment. This team member will be a key provider in assurance that manufacturing processes comply with applicable certification standards as well as work towards creation of a world-class manufacturing environment.

Role Responsibilities :

• Acts as leader for FDA regulatory compliance, FDA and State inspections, and Safe Quality Foods Practitioner for the facility.
• Knowledge of federal and state food industry regulations including Food Safety Modernization Act
• Detailed knowledge of regulatory and quality system requirements – Hershey’s Product Excellence Program, Food Safety (FSMA, HACCP), Good Manufacturing Process (GMP).
• Adherence to all applicable FDA health and OSHA safety regulations
• Completion of all required paperwork and forms in an accurate and timely manner
• Objective evaluation of products and processes
• Work closely with operations personnel to achieve company initiatives
• Timely review of records generated by operations team members for accuracy and validity
• Development and implementation effective records retention program
• Inspection of incoming raw materials
• Review of incoming material COA’s
• Calibration of lab equipment
• Inspection of finished products prior to release to warehouse
• Identification of areas for improvement in the Food Safety and Quality Management System
• Performance of audits activities for verification to established policies, procedures, and work instructions
• Effective communication between the quality function and operations
• Flexibility in regard to work schedule as needed
• Performance of required environmental testing
• Management of special projects and performance of other duties as directed
• Inspection and participation in sanitation processes as necessary
• Oversee QA technicians
• Train new hired technicians in laboratory procedures and best practices
• Incident Management: leads troubleshooting, structured problem solving, management of product holds and facilitates root cause analysis and development of corrective and preventive actions.
• Other related activities as assigned

Desired knowledge, skills, and abilities :

• Completion of college courses in a scientific discipline
• Ability to work independently with minimal supervision
• Basic understanding of mathematical principles and the ability to interpret numerical data
• HACCP certification or ability to achieve such certification
• Preventive Controls Qualified Individual Training
• Demonstrative ability to interact with operations personnel
• Ability to effectively operate test equipment
• Ability to be objective in data interpretation
• Ability to be objective in personal interactions
• Ability to focus on process and not people when seeking corrective action to operational challenges

Work Environment & Physical Demands:

• Ability to lift 40 pounds repetitively
• Ability to bend, twist, and stand on your feet for an entire shift
• Exposed to food production environment and warehouse environment which may involve noise and fluctuating temperatures

Minimum Education and Experience Requirements :

• Education –
  • College degree in a scientific discipline.
• Experience –
  • At least 1-3 years of experience in a quality assurance role in a manufacturing environment.