Quality Assurance Specialist - Early Head Start

Early Learning Coalition of Palm Beach County; Town of Florida (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

The Early Learning Coalition of Palm Beach County, Inc. seeks a Quality Assurance Specialist to oversee monitoring of Early Head Start providers in Palm Beach County.

This full-time, on-site role ensures compliance with Head Start Performance Standards, state licensing, School Readiness, and local rules while coordinating with EHS program staff. Responsibilities include on-site reviews, follow-up on improvement plans, desk reviews, handling complaints, training, and data input.

Qualifications

• Bachelor's degree from an accredited four-year college or university in a related field (Early Childhood, Public Health, Child Development, Early Childhood Education or Health).
• Two years of experience in Early Childhood, Public Health and/or Quality Assurance.
• Bilingual English and Spanish or Creole proficiency is a plus.

Responsibilities

• Conducts on-site programmatic monitoring review of Early Head Start programs using approved monitoring tools and prepares reports of results.
• Conducts follow-up visits for Quality Improvement Plans.
• Performs desk reviews in monitoring of EHS providers and the overall program.
• Investigates complaints as required.
• Provides courteous, quality customer service and maintains positive relationships.
• Facilitates training and provides technical assistance as required.
• Monitors health and safety documentation and input into designated systems.
• Participates in self-assessment and contributes to improvement plans.
• Keeps EHS administrative team informed of compliance outcomes and new developments.

Skills

Monitoring

Assessment

Communication

Training

Report writing

Customer service

Education

Bachelor's degree in Early Childhood/Public Health/Child Development/Health

Job description

WHO WE ARE:

The Early Learning Coalition of Palm Beach County, Inc. strives to ensure that children and their families have access to high-quality, affordable early learning programs and services in our community. We are a local 501(c)(3) nonprofit organization dedicated to building a community-wide committment to ensure that every child is ready to succeed in school and life through comprehensive, high-quality early learning environments.

SUMMARY:

The Quality Assurance Specialist is responsible for assessment and monitoring services to childcare providers participating in the Early Head Start (EHS) Child Care Partnership Grant. The duties require managing and providing oversight of the monitoring and tracking activities conducted within the EHS Program to meet compliance mandates defined by the Head Start Performance Standards, State of Florida Child Care Licensing, School Readiness, and local regulations. Participates in EHS Quality Assurance efforts.

HOURS:

This is a full-time position, and business hours at the Palm Springs location are Monday through Thursday 8:00 am to 5:30 pm and Friday from 8:00 am to 12:00pm. Longer hours, evenings, and weekends may be necessary on occasion.

PAY RATE:

up to $24.48 per hour commensurate with experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conducts on-site programmatic monitoring review of Early Head Start programs using approved program monitoring tools and prepares reports of monitoring results.


• Conducts follow-up visits as required for Quality Improvement Plans.


• Conducts consistent desk reviews in the monitoring of EHS providers and of the overall program.


• Investigates complaints as required.


• Communicates in a courteous and respectful manner to provide quality customer service and positive relationship in interactions.


• Facilitates training and provides technical assistance as required.


• Supports in the area of health and safety, the collection of health-related documents, and input into the designated system.


• Monitors the quality and compliance of education files, licensing requirements, referral systems for families and children, disabilities, health, nutrition, curriculum implementation, mental health, provision of social services, and ERSEA systems.


• Participates in the self-assessment and provides input to the improvement plan.


• Meets with EHS administrative team to keep them abreast of the compliance outcomes and/or new developments in state, regional and national levels concerning the Early Head Start program.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree (B.A.) from an accredited four-year college or university in a Early Childhood, Public Health, Child Development, Early Childhood Education or Health or related field.


• Two years of experience in Early Childhood, Public Health and/or Quality Assurance


• Previous experience in Head Start and/or School Readiness contract compliance, or local licensing, is a plus.


• Bilingual and able to read, write and speak in English and Spanish or Creole proficiently, is a plus.

Link to full job description: https://elcpalmbeach.box.com/s/fubwggbro5tk89ldbm05j4khtq1wgvyd