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An established non-profit agency is looking for a dedicated quality assurance professional to enhance customer satisfaction and ensure compliance with ISO standards. This role involves conducting internal audits, developing training materials, and overseeing quality assurance processes. You will play a pivotal role in identifying areas for improvement and implementing effective solutions. Join a team that empowers individuals with vision loss and offers a supportive work environment filled with comprehensive benefits, including medical, dental, and a generous 401(k). If you are passionate about quality and committed to making a difference, this opportunity is perfect for you.
Alphapointe is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 816-237-2029 or at alphahr@alphapointe.org.
As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).
Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying as well as an array of benefits including medical, dental, vision and life insurance, short and long term disability, vacation and sick time, paid holidays and flexible spending options as well as a generous 401(k).
Job Summary: Responsible for promoting customer satisfaction through adherence to quality assurance standards, continuous improvement and training. Lead internal audits to ensure conformance to ISO standards.
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Alphapointe is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran