QUALITY ASSURANCE SPECIALIST

Compass Group USA; Longview (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Compass Group USA’s Canteen in Longview, TX is seeking a Quality Assurance Specialist to support food safety and quality initiatives, maintaining HACCP programs, and ensuring compliance with FDA, USDA, SQF and customer requirements.

You will conduct audits, investigate quality issues, implement CAPAs, manage documentation, and train staff to foster a culture of safety and continuous improvement.

Qualifications

• Bachelor’s degree in food science, microbiology, public health, or related field.
• Knowledge of FDA, USDA, HACCP, SQF, GMP, and Preventive Controls requirements.
• Strong organizational skills and attention to detail.
• Experience with audits, food safety documentation, and quality systems in a food manufacturing environment.

Responsibilities

• Ensure compliance with FDA, USDA, SQF, customer and company food safety and quality requirements.
• Develop, update, and maintain food safety, sanitation, maintenance, and quality procedures and training.
• Review quality documentation for raw materials, packaging components, and finished products to ensure specs.
• Participate in customer complaint investigations and document non-conformances, deviations, and out-of-specification results.
• Conduct root-cause analyses and implement CAPAs from audits.
• Support environmental monitoring and sanitation programs.
• Review QA and Production documentation including CCPs, CPs, preventive controls, labels, sanitation, environmental records, and maintenance documentation.
• Maintain and document food safety and quality records per established procedures.
• Review and verify product labels for specs, nutritional information, allergen declarations, and regulatory requirements.
• Coordinate with Supply Chain on supplier documentation, certifications, and Letters of Guarantee.
• Participate in internal, customer, regulatory, and third-party audits and follow up on corrective actions.
• Provide food safety and quality training to employees.

Skills

FDA/USDA/SQF knowledge

HACCP knowledge

GMP knowledge

Preventive Controls knowledge

Auditing experience

Documentation management

Attention to detail

Education

Bachelor’s degree in food science, Microbiology, Public Health, or a related field

Job description

Select how often (in days) to receive an alert:

Position Title: QUALITY ASSURANCE SPECIALIST

Location: Longview, TX

Other Forms of Compensation: None

Fresh & Ready Food Group is a member of Canteen. Canteen sets the national standard for excellence in automated retail, and EVERY segment of our business is thriving. We employ the best team in the industry and their dedication, collaboration and passion fuel our growth. YOU bring enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. TOGETHER we’ll continue transforming the micro-market, dining, coffee, and vending industry.

Come grow with us. We are Canteen.

Job Summary

The Quality Assurance Specialist is responsible for supporting food safety and quality initiatives to ensure compliance with FDA, USDA, SQF, and customer requirements. This position maintains HACCP and food safety programs, conducts audits, investigates quality issues, implements corrective and preventive actions, manages regulatory and quality documentation, and promotes a culture of food safety through employee training and continuous improvement efforts.

• Ensure compliance with FDA, USDA, SQF, customer, and company food safety and quality requirements.
• Assist in developing, updating, and maintaining food safety, sanitation, maintenance, and quality procedures and training programs.
• Review and verify quality documentation for raw materials, packaging components, and finished products to ensure compliance with specifications.
• Participate in customer complaint investigations and help document non-conformances, deviations, and out-of-specification results.
• Conduct root cause analyses and assist in implementing Corrective and Preventive Actions (CAPAs) resulting from internal and third-party audits.
• Support environmental monitoring and sanitation programs to ensure compliance with food safety requirements.
• Review QA and Production documentation, including Critical Control Points (CCPs), Control Points (CPs), preventive control programs, label verification records, sanitation records, environmental monitoring records, and maintenance documentation.
• Maintain and document food safety and quality records in accordance with established procedures.
• Review and verify product labels to ensure compliance with approved specifications, nutritional information, allergen declarations, and regulatory requirements.
• Maintain and update ingredient specifications, nutritional information, and allergen declarations.
• Coordinate with Supply Chain to ensure supplier documentation, including specifications, third-party certifications, and Letters of Guarantee (LOGs), is current and accurately maintained.
• Participate in internal, customer, regulatory, and third-party audits and follow up on corrective actions.
• Provide food safety and quality training to employees as needed.

Qualifications Required

• Bachelor’s degree in food science, Microbiology, Public Health, or a related field.
• Knowledge of FDA, USDA, HACCP, SQF, GMP, and Preventive Controls requirements.
• Strong organizational skills and attention to detail.
• Experience with audits, food safety documentation, and quality systems in a food manufacturing environment.

Preferred

• HACCP Certification.
• Preventive Controls Qualified Individual (PCQI) Certification.
• Experience working in a USDA- and/or FDA-regulated food manufacturing environment.
• Strong problem-solving and root cause analysis skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in maintaining accurate records and documentation.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong attention to detail and commitment to food safety and quality standards.
• Food manufacturing environment.
• Frequent interaction with Production, Sanitation, Supply Chain, and Quality teams.
• May require periodic participation in audits, inspections, and training activities.

Canteen is a member of Compass Group USA

Associates at Canteen are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.