Quality Assurance Specialist

Joinimagine; Lockbourne (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

PTO

Job summary

Joinimagine is seeking a QA Specialist to plan and coordinate quality assurance activities across multiple scopes at the site level. You will serve as a QA customer contact and help maintain the quality system while supporting ISO registration and audits.

You will analyze product specs for regulatory compliance, track QA metrics, train site staff, and prepare regular management reports to ensure daily regulatory and customer service standards are met.

Qualifications

• Bachelor degree or higher with QA knowledge preferred.
• Some knowledge of QA.
• People management experience preferred.
• Sufficient computer application experience.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.

Responsibilities

• Support planning and coordination of QA activities at site level.
• Act as QA customer contact for site.
• Maintain and improve quality system elements (CAPA, audits, document control).
• Support ISO registration and other compliance activities.
• Analyze information and product specs for regulatory compliance.
• Assist with audits and regulatory inquiries.
• Track and report QA metrics for the site.
• Monitor training and development of site associates for compliance.
• Develop and distribute regular QA management reports.
• Read and interpret technical documents and contracts.
• Meet regulatory requirements daily.
• Ensure customer service and business standards are met daily.
• Plan and conduct inspection processes (Gemba; Standards Confirmation) daily.

Skills

Data analysis

Written communication

Verbal communication

Training and facilitation

QA knowledge

Education

Bachelor Degree

Tools

Computer applications

Job description

The QA Specialist role has a national salary range of $55,000 - $90,000.

For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

Job Description

Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level. Responsible for requests for quality support from the site and communicates policies and procedures. Act as a quality assurance customer contact for the site.

• Assists with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self‑assessments, change control, document control, and standard operating procedures/work instructions.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. on a daily basis

Required Education and Experience

• Bachelor Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Our Organization is an equal opportunity employer.

#LI-Onsite