Quality Assurance Specialist

supply-chain; Lewisville (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Prescription drug coverage

Discounted stock purchase

PTO

Job summary

DHL Supply Chain is seeking a QA Specialist to coordinate quality assurance activities at the site level and act as the QA contact for the site. The role supports maintenance of the QA system, audits, and regulatory compliance.

You will analyze data, assist with CAPA management, and work with stakeholders to uphold quality standards across operations. This position is onsite with DHL’s generous benefits and growth opportunities.

Qualifications

• Bachelor's degree preferred
• Some knowledge of QA preferred
• People management experience preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Responsibilities

• Support the planning and coordination of QA activities at the site level.
• Act as a QA customer contact for the site.
• Assist with maintenance and improvement of the QA system (CAPA, audits, document control).
• Support ISO registration and compliance activities.
• Analyze information and product specs for regulatory compliance.
• Support audits from regulators, customers and 3rd parties.
• Monitor QA metrics and site training to ensure process compliance.

Skills

Data analysis

Communication skills

Training & facilitation

People management

Computer literacy

Education

Bachelor's degree, preferred

Job description

The QA Specialist role has a national salary range of $55,000 - $90,000.

For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

Job Description

Support the planning and coordination of all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes at the site level. Responsible for requests for quality support from the site and communicates policies and procedures. Act as a quality assurance customer contact for the site.

• Assists with the maintenance and continuous improvement of the overall quality system, including management review, CAPA management, internal quality audits, quality self‑assessments, change control, document control, and standard operating procedures/work instructions.
• Support ISO registration - as applicable - and other compliance activities.
• Assist management in analyzing information and product specifications to determine regulatory compliance to products handled and services performed at site.
• Provide support on key regulatory, customer and 3rd party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as needed.
• Partner with QA management to develop, distribute and maintain regular management reports.
• Read and interpret technical documents and regulations including quality agreements and contracts.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan, conduct, and act upon inspection processes- Gemba; Standards Confirmation etc. on a daily basis

Required Education and Experience

• Bachelor Degree, preferred
• Some knowledge of QA, preferred
• People management experience, preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills

Our Organization is an equal opportunity employer.

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