Quality Assurance Specialist

Dentsply Sirona; Lancaster (Lancaster County); On-site; USD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a QA Specialist to ensure that products meet quality standards and specifications. In this role, you will inspect, test, and verify the quality of materials and finished goods, collaborating closely with production teams to address any quality issues. This position offers a unique opportunity to contribute to improving oral health worldwide while working in a high-performance culture that values innovation and teamwork. If you are passionate about quality assurance and want to make a difference in the dental industry, this role is for you.

Qualifications

• Strong attention to detail for identifying defects in quality standards.
• Analytical skills for interpreting quality data and recommending improvements.

Responsibilities

• Ensures products meet quality standards through inspection and testing.
• Collaborates with production teams to address quality issues and improvements.

Skills

Attention to Detail

Problem-Solving

Effective Communication

Education

High school diploma or equivalent

Post-secondary education or industry-specific certifications

Tools

Calipers

Micrometers

Testing machines

Quality control software

Job description

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Summary:

The QA Specialist is responsible for ensuring that products or services meet established quality standards and specifications by inspecting, testing, and verifying the quality of materials, components, and finished goods to maintain consistency and adherence to quality assurance protocols. The QA Specialist also works closely with the Product Manufacturing Groups and the Third-Party Logistics provider to ensure successful new product introduction, approval of changes to product specifications and standard operating procedures, investigation of customer complaints, and product recalls.

Key Responsibilities:

• Ensures that products or services meet established quality standards and specifications

• Inspects and tests products or services at various stages of production or delivery.
• Verifies that products meet specified quality standards, tolerances, and performance criteria.
• Documents and reports defects, deviations, or non-conformities and suggest corrective actions.
• Operates testing equipment and instruments, ensuring their accuracy and reliability.
• Monitors and enforces compliance with quality control policies and procedures.
• Collaborates with production teams and other stakeholders to address quality issues.
• Analyzes and interpret quality data, identifying trends and areas for improvement.
• Conducts visual inspections and measurements to check product dimensions and aesthetics.
• Ensures that products or services comply with relevant industry standards and regulations.
• Participates in the development and implementation of quality control processes and training programs.
• Maintains regulatory and quality systems to ensure the division’s compliance with FDA regulations, Corporate RA/QA and divisional requirements.
• Builds strong relationship with manufacturers, 3PL, and spoke warehouse personnel to implement successful change control system.
• Monitoring/feedback of spoke warehouses
• Facilitates continuous improvement and process optimization initiatives
• Root cause analysis and risk assessment
• Acts as a subject matter expert for processes owned by QA.
• Recall support (SCI Reports)
• Acts as a back-up contact prior to, during, and after any regulatory agency inspections.
• Assists with corrective action process for all aspects of the CAPA (Corrective and Preventative Action).
• Assists with Quality System/GMP training to comply with FDA requirements.
• Maintains training metrics to ensure that FDA requirements are followed.
• Assists with the planning of all internal GMP training.

Education:

• High school diploma or equivalent; some roles may require post-secondary education or industry-specific certifications.

Attention to Detail:

• Strong attention to detail and the ability to identify defects or deviations from quality standards.

QC Tools:

• Proficiency in using quality control tools and equipment, such as calipers, micrometers, or testing machines.

Problem-Solving:

• Analytical and problem-solving skills to interpret quality data and recommend improvements.

Communication:

• Effective communication skills for reporting and collaborating with cross-functional teams.

Industry Knowledge:

• Knowledge of industry-specific quality standards and regulations.

QC Software:

• Familiarity with quality control software and data analysis tools.

DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail]. Please be sure to include “Accommodation Request” in the subject.