Quality Assurance Specialist

The Entwistle Company; Hudson (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k – 4% match on 5% deferrals

PTO – Up to 5 weeks

Employer Paid Life Insurance

Employer Paid Short-term and Long-term

Employer provided Paid Family/Medical

Generous Health Insurance Coverage

Dental Insurance AND Vision Insurance

Safety Shoes & Glasses reimbursements

Employee Appreciation Events

Job summary

The Entwistle Company is seeking a skilled Quality Assurance Specialist to build a long-term career in our collaborative and innovative environment. You will own corrective actions, investigate root causes, and ensure timely closure across QA, Engineering, Operations, and Program Management to prevent delays in manufacturing.

Ideal candidates have 3–5 years of QA auditing experience, a Bachelor’s degree in engineering or related field, and a strong track record with DCMA/government requirements.

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or related field.
• 3–5 years of quality assurance corrective action auditing or manufacturing quality experience.
• Proven experience leading root cause investigations and corrective actions.
• Working knowledge of quality management systems, drawings/specifications, and government or customer requirements.
• Ability to manage multiple corrective actions across departments.
• Strong written communication and problem-solving skills.
• Proficiency with Microsoft Office and quality/enterprise systems.

Responsibilities

• Own corrective action requests from receipt to closure with DCMA and customers.
• Lead or facilitate root cause investigations using 8D, 5 Whys, fishbone, etc.
• Coordinate corrective actions, due dates, supporting evidence, and cross-functional follow-through.
• Evaluate proposed corrective actions for adequacy and verify implementation/effectiveness.
• Identify recurring issues and elevate them for broader process improvement.
• Conduct internal quality system and process audits with emphasis on corrective action compliance.
• Maintain corrective action logs, status reports, evidence, and closure records.
• Support development and revision of procedures related to nonconformance, corrective action, and audit response.

Skills

Quality assurance

Root cause analysis

Cross-functional coordination

Documentation

Problem solving

Education

Bachelor's degree in engineering or related field

Tools

QMS knowledge (AS9100/ISO9001)

Job description

Description

The Entwistle Company is seeking a skilled and motivated Quality Assurance Specialist to build a long-term career in our collaborative and innovative environment.

In this role, you’ll help deliver mission-critical components that support U.S. and allied defense, with your skills, creativity, and impact directly contributing to national and global security. We value talent, encourage innovation, and promote professional growth.

The Quality Assurance Specialist owns the coordination, investigation, and timely closure of customer, DCMA, and internal corrective actions. This position addresses a critical business risk by preventing unresolved findings and corrective actions from delaying manufacturing activities. The role works across Quality, Engineering, Operations, Purchasing, Contracts, and Program Management to identify root causes, implement sustainable corrective actions, and verify effectiveness

Our Mission Statement

1. To be an essential provider of mission-critical defense components & systems, spanning air, land, sea and space, recognized for our specialized capabilities, quality and dependability.


2. To design, manufacture & build-to-print innovative and cost-effective products.


3. To help our DoD, Prime and Foreign Military customers and US warfighter succeed in their missions.

At The Entwistle Company, our values—Trust, Respect, Accountability, Collaboration, and Commitment—guide everything we do, from daily decisions to long-term strategy.

Key Responsibilities

• Own customer and Defense Contract Management Agency corrective action requests from initial receipt through approved closure.


• Lead or facilitate structured root cause investigations using appropriate methods such as 5 Why, fishbone analysis, fault tree analysis, or 8D.


• Coordinate corrective action assignments, due dates, supporting evidence, and cross functional follow through.


• Evaluate proposed corrective actions for adequacy and verify implementation and effectiveness before recommending or approving closure within delegated authority.


• Identify recurring or systemic issues and elevate them to the Quality Systems and Process Specialist and Quality leadership for broader process improvement.


• Conduct internal quality system and process audits with emphasis on corrective action compliance and effectiveness.


• Issue audit findings, initiate corrective actions, place affected work or material on hold, and require containment when authorized by the Quality Management System.


• Support development and revision of procedures and processes related to nonconformance, corrective action, and audit response.


• Maintain accurate corrective action logs, status reports, objective evidence, and closure records.


• Analyze corrective action, aging recurrence, and closure performance and communicate risks, priorities, and overdue actions to responsible leaders.


• Support customer source inspection and regulatory review activities related to findings and corrective actions.


• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or a related field or an equivalent combination of education and directly relevant experience.


• Three to five years of quality assurance corrective action auditing or manufacturing quality experience in a regulated manufacturing environment.


• Demonstrated experience leading root cause investigations and corrective action implementation.


• Working knowledge of quality management systems, technical procedures, drawings specifications, and government or customer requirements.


• Ability to manage multiple corrective actions and drive timely follow through across departments.


• Strong written communication, documentation, facilitation, and problem-solving skills.


• Proficiency with Microsoft Office and quality or enterprise systems used to track findings actions and records.

What We Offer

• 401k – 4% match on 5% deferrals


• PTO – Up to 5 weeks


• Employer Paid Life Insurance


• Employer Paid Short-term and Long-term Disability


• Employer provided Paid Family/Medical Leave


• Generous Health Insurance Coverage


• Dental Insurance AND Vision Insurance


• Safety Shoes & Glasses reimbursements


• Employee Appreciation Events

Competitive pay based on experience.

Requirements

Preferred Qualifications

• Experience in defense, aerospace, or other highly regulated manufacturing.


• Working knowledge of AS9100, ISO 9001, DCMA requirements, and Navy or customer specific quality requirements.


• Internal auditor training or certification.


• Formal training in 8D root cause analysis corrective and preventive action or similar structured problem-solving methods.

Related Military Job Codes

• Army MOS: 914A – Allied Trades Warrant Officer


• Navy NEC: Quality Assurance Supervisor/Quality Assurance Representative (QAS/QAR)


• Air Force AFSC: 2A7X2 – Nondestructive Inspection


• Marine Corps MOS: Aviation Maintenance QA – Senior Enlisted