Quality Assurance Specialist

Massachusetts Health & Hospital Association; Hagerman (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Massachusetts Health & Hospital Association is seeking a QA Specialist responsible for ensuring quality and compliance in home care supervisory visits. You will review visit documentation and audit care plans to ensure adherence to state, payer, and agency standards, and collaborate with nurses, caregivers, and coordinators.

The role includes coaching staff, implementing corrective actions, and assisting in preparing quality reports to promote safe, person-centered care aligned with

Qualifications

• Strong knowledge of healthcare compliance standards and care documentation processes.
• Excellent communication and collaboration skills for working with multidisciplinary teams.
• Ability to analyze data, identify issues, and implement effective solutions.
• Commitment to delivering safe, person-centered care and continuous quality improvement.

Responsibilities

• Review visit documentation and audit care plans for adherence to state, payer, and agency standards.
• Monitor compliance and address issues by collaborating with nurses, caregivers, and coordinators.
• Provide coaching, support staff training, and implement corrective actions to improve care quality.
• Assist in preparing quality reports and support initiatives that promote safe, person-centered care aligned with organizational goals.

Skills

Compliance knowledge

Communication

Data analysis

Quality improvement

Job description

Role

QA Specialist responsible for ensuring quality and compliance in home care supervisory visits.

Key Responsibilities

• Review visit documentation and audit care plans to ensure adherence to state, payer, and agency standards.
• Monitor compliance and address issues by collaborating with nurses, caregivers, and coordinators.
• Provide coaching, support staff training, and implement corrective actions to improve care quality.
• Assist in preparing quality reports and support initiatives that promote safe, person-centered care aligned with organizational goals.

Qualifications & Skills

• Strong knowledge of healthcare compliance standards and care documentation processes.
• Excellent communication and collaboration skills for working with multidisciplinary teams.
• Ability to analyze data, identify issues, and implement effective solutions.
• Commitment to delivering safe, person-centered care and continuous quality improvement.