Quality Assurance Specialist

Black Women's Mental Health Institute; New Mexico; On-site; USD 55,000 - 75,000; Full time

Job summary

Black Women's Mental Health Institute is seeking a QA Specialist to oversee quality and compliance in home care supervisory visits conducted across New Mexico. The role focuses on ensuring accurate documentation and adherence to regulations while coaching field staff.

You will review charts, identify trends, and partner with leadership to implement corrective actions that raise care standards and patient safety.

Qualifications

• Must understand healthcare regulations and compliance standards.
• Strong attention to detail and analytical thinking.
• Excellent communication and coaching abilities.
• Ability to identify issues and propose effective solutions.
• Commitment to safe, high-quality, patient-centered in-home care.

Responsibilities

• Review clinical and visit documentation to ensure accuracy and completeness.
• Audit charts and monitor adherence to state, federal, and payer regulations.
• Support field staff through coaching and constructive feedback.
• Identify trends and gaps in care delivery to improve service quality.
• Collaborate with leadership to implement corrective actions and process improvements.

Skills

Regulatory understanding

Attention to detail

Communication and coaching

Issue identification and solutioning

Patient-centered home care

Job description

Role Overview:

A QA Specialist responsible for overseeing quality and compliance in home care supervisory visits.

Key Responsibilities

• Review clinical and visit documentation to ensure accuracy and completeness.


• Audit charts and monitor adherence to state, federal, and payer regulations.


• Support field staff through coaching and constructive feedback.


• Identify trends and gaps in care delivery to improve service quality.


• Collaborate with leadership to implement corrective actions and process improvements.

Qualifications & Skills

• Strong understanding of healthcare regulations and compliance standards.


• Excellent attention to detail and analytical skills.


• Effective communication and coaching abilities.


• Ability to identify issues and recommend solutions.


• Commitment to ensuring safe, high-quality, patient-centered in-home care.