The Quality Assurance Specialist is responsible for ensuring that all products and processes meet internal standards, customer expectations, and regulatory requirements. This role involves monitoring, documenting, and improving quality systems across production, sourcing, and distribution to maintain compliance and drive continuous improvement.
Location: On – site in Buena Park, CA
Essential Functions
Cooperative and Positive Attitude - TOSSWARE is a team effort. You must possess a desire to perform your position with a positive attitude and be comfortable leading in a fast-paced, cross-functional environment.
You must have excellent communication and organizational abilities as well as strong analytical and problem-solving skills to perform the following:
- Implement and maintain quality control procedures, including inspections, testing, and documentation.
- Conduct product quality checks during receiving, in-process, and finished goods stages.
- Assist in the development and execution of SOPs, quality manuals, and training materials.
- Investigate and document non-conformances (NCRs), including root cause analysis and corrective/preventive actions (CAPAs).
- Ensure compliance with regulatory and industry standards (e.g., FDA, USDA, SQF, HACCP, GMP).
- Work with cross-functional teams (Production, R&D, Procurement, Sales) to ensure product and process quality.
- Manage and update quality documentation and records for audits and certifications.
- Prepare for and participate in internal and third-party audits.
- Support customer complaint investigations and assist in developing solutions to resolve issues.
- Monitor and report on Key Performance Indicators (KPIs) related to quality.
- Ensure proper calibration and maintenance of testing equipment.
- Promote a culture of quality and continuous improvement across the organization.
Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please reach out to HR with any questions.
- Ability to present ideas and content verbally and in writing to co-workers, customers and others, both individually and in groups of people
- Prolonged periods sitting at a desk and working on a computer
- Ability to stand and walk for significant periods of time
- Ability to bend, twist and reach
- Ability to see details of objects that are less than a few feet away (computer work)
- Accuracy and attention to detail when typing and communicating with others
- Make fast, repeated movements of fingers, hands, and wrists
- Must read and write English.
- Ability to lift, carry, and maneuver up to 10 points of material
TOSSWARE Quality Assurance Specialist
Summary
The Quality Assurance Specialist is responsible for ensuring that all products and processes meet internal standards, customer expectations, and regulatory requirements. This role involves monitoring, documenting, and improving quality systems across production, sourcing, and distribution to maintain compliance and drive continuous improvement.
Location: On – site in Buena Park, CA
Essential Functions
Cooperative and Positive Attitude - TOSSWARE is a team effort. You must possess a desire to perform your position with a positive attitude and be comfortable leading in a fast-paced, cross-functional environment.
You must have excellent communication and organizational abilities as well as strong analytical and problem-solving skills to perform the following:
- Implement and maintain quality control procedures, including inspections, testing, and documentation.
- Conduct product quality checks during receiving, in-process, and finished goods stages.
- Assist in the development and execution of SOPs, quality manuals, and training materials.
- Investigate and document non-conformances (NCRs), including root cause analysis and corrective/preventive actions (CAPAs).
- Ensure compliance with regulatory and industry standards (e.g., FDA, USDA, SQF, HACCP, GMP).
- Work with cross-functional teams (Production, R&D, Procurement, Sales) to ensure product and process quality.
- Manage and update quality documentation and records for audits and certifications.
- Prepare for and participate in internal and third-party audits.
- Support customer complaint investigations and assist in developing solutions to resolve issues.
- Monitor and report on Key Performance Indicators (KPIs) related to quality.
- Ensure proper calibration and maintenance of testing equipment.
- Promote a culture of quality and continuous improvement across the organization.
Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please reach out to HR with any questions.
- Ability to present ideas and content verbally and in writing to co-workers, customers and others, both individually and in groups of people
- Prolonged periods sitting at a desk and working on a computer
- Ability to stand and walk for significant periods of time
- Ability to bend, twist and reach
- Ability to see details of objects that are less than a few feet away (computer work)
- Accuracy and attention to detail when typing and communicating with others
- Make fast, repeated movements of fingers, hands, and wrists
- Must read and write English.
- Ability to lift, carry, and maneuver up to 10 points of material
Wants and Preferred Skills:
- Bachelor’s degree in Quality Assurance, Biology, Chemistry, or a related field (or equivalent experience).
- 1–3 years of experience in quality assurance, preferably in the food, pharmaceutical, cosmetics, or manufacturing industry.
- Knowledge of quality systems and regulatory standards (SQF, HACCP, GMP, ISO, FDA/USDA).
- Strong attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP o a plus.
- Ability to work independently and as part of a team.
- Bilingual (English/Spanish) preferred.
Management reserves the right to change the job title and/or assign or reassign duties and responsibilities to this position at any time. TOSSWARE is an equal opportunity employer.