Quality Assurance & Scheduling Manager - Care Compliance

Cornerstone Caregiving; New Orleans (LA); Hybrid; USD 44,000 - 64,000; Full time

Benefits offered by this job

Benefits plan

PTO 1 day/mo

Growth bonus

WOTC bonus

Phone stipend

Job summary

Cornerstone Caregiving is seeking a Quality Assurance & Scheduling Coordinator in New Orleans to ensure high-quality client care and compliant service delivery. The role combines precise scheduling with QA oversight, ensuring audits and funding requirements are met across VA, Medicare, Medicaid, and local programs.

Responsibilities include daily/weekly caregiver scheduling, client-care plan alignment, and liaison with funding agencies.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree preferred; substitution with experience considered.
• Valid driver’s license and proof of auto insurance required.

Responsibilities

• Schedule caregiver calendars aligned with client plans and funding; manage coverage changes.
• Match caregivers to clients based on skills, location, and funding; maintain data for billing.
• Lead QA: monitor visits, adherence, and documentation; implement corrective actions and track metrics.
• Ensure VA, Medicare, Medicaid waiver, and senior levy compliance and audit readiness.
• Coordinate with HR for onboarding, training, and program integration; support billing with scheduling verification.

Skills

Autonomy

Tech-savvy

Recruiting experience

Interpersonal skills

Education

High school diploma

Associates/Bachelor degree

Driver's license

Auto insurance proof

Job description

Cornerstone Caregiving is seeking a Quality Assurance & Scheduling Coordinator in New Orleans to ensure high-quality client care and compliant service delivery. The role combines precise scheduling with QA oversight, ensuring audits and funding requirements are met across VA, Medicare, Medicaid, and local programs.

Responsibilities include daily/weekly caregiver scheduling, client-care plan alignment, and liaison with funding agencies.