Quality Assurance Rater - English Speakers (Remote)

TELUS Digital; United States; Remote; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible remote work

Job summary

TELUS Digital is seeking Senior Raters to contribute high-quality validation data for search engines and AI technologies. This remote, flexible role involves evaluating search results and AI-generated content, providing ratings, and offering feedback to improve AI models and search quality.

You'll perform analytical assessments, research to support decisions, and document edge cases, while participating in training and calibration sessions.

Qualifications

• Strong analytical thinking and attention to detail.
• Proven ability to conduct online research and verify information.
• Excellent written and verbal communication in English.
• Ability to work independently and follow detailed guidelines.

Responsibilities

• Evaluate search results and AI content for quality, relevance, and accuracy.
• Conduct online research to verify information and support rating decisions.
• Apply guidelines consistently while maintaining high-quality work.
• Document edge cases and guideline gaps observed during tasks.
• Provide clear written feedback and rationale for ratings when required.
• Participate in training and calibration sessions and quality reviews.
• Meet productivity targets while delivering consistent results.

Skills

Analytical thinking

Research skills

English proficiency

Independent work

Job description

Job description

Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.

This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater

In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.

Your work will maintain high quality standards and deliver the accuracy our clients depend on.

You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.

You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

• Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
• Conduct online research to verify information and support rating decisions.
• Apply rating guidelines consistently while maintaining quality standards.
• Document edge cases, guideline gaps, and task-related issues.
• Provide clear written feedback and rationale for ratings when required.
• Participate in training, calibration sessions, and ongoing quality reviews.
• Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 23 USD per hour, payment is based on completed tasks.

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path

Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

• Working as a freelancer with excellent communication skills in English.
• Resident in Australia for the last 5 consecutive years.
• Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
• Strong analytical thinking, attention to detail, and research skills.
• Experience using web browsers, search engines, and online research tools.
• Daily access to a reliable broadband internet connection, smartphone, and personal computer.
• Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
• Ability to work independently and follow detailed guidelines consistently.
• High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

• Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
• Familiarity with AI technologies, search engines, and digital content ecosystems.
• Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
• Additional language skills may be beneficial depending on project requirements.