Quality Assurance (QA)/Quality Control (QC) Field Technician

Lensa; Detroit (MI); On-site; USD 60,000 - 78,000; Full time

Job summary

Join a leading company as a Quality Assurance (QA)/Quality Control (QC) Field Technician in Detroit, MI. Your role will support clean energy programs, conducting field inspections, and energy assessments to improve efficiency and promote sustainable practices within communities. Enjoy a flexible work schedule while making a tangible impact.

Benefits

Flexible workplace arrangements

Employee wellbeing programs

Education Reimbursement

401k matching

Mentorship Programs

Qualifications

• 2+ years of experience in energy efficiency, HVAC, or related fields.
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records check.
• Able to lift up to 30 pounds and perform physical activities.

Responsibilities

• Conduct field inspections and energy assessments in residential homes.
• Manage verification processes for Utility DSM programs.
• Generate detailed reports on energy efficiency improvements.

Skills

Energy efficiency

Field inspection

Communication

Problem solving

Education

High School Diploma

Job description

Quality Assurance (QA)/Quality Control (QC) Field Technician

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Quality Assurance (QA)/Quality Control (QC) Field Technician

Location: Detroit MI - applicants must be located in Michigan to be considered

Ready to make a difference?

Join our team as a Quality Assurance (QA)/Quality Control (QC) Field Technician , supporting clean energy programs and under-served communities in Michigan. Working closely with the client and our nationwide implementation team, you’ll focus on bringing bill savings to customers, providing safer, more energy efficient homes, and ensuring energy grid stability across the State of Michigan.

This role will enjoy a field-based, independent, and flexible work schedule that allows you to experience something new every day! This role works closely with the client, partners, and our ICF team members to not only conduct field inspections after project completion, but also to conduct deep energy assessments, identify actionable solutions, and drive continuous improvement and best practices in energy waste reduction at the front end of projects as well.

Are you an effective communicator with field inspection or auditing experience, and working knowledge of energy efficiency programs? If so, then you have found the perfect job. Apply today!

Why you will love working here:

Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs

Investment of the community: Donation matching, volunteer opportunities

Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning

Any many, many more * Ask your recruiter for more details!

What you will be doing:

Manage and implement the field and internal verification process for Utility DSM programs including the selection and review of assignments, tracks performance against metric, and ensures all necessary forms and materials are completed.

Regularly review program QC findings. Based on the findings, leverage best practices and continuous improvement to implement long term solutions in partnership with the client and ICF Program Managers

Perform initial air leakage testing, and visual inspection of existing equipment within the home, including HVAC equipment, insulation, windows and household appliances

Identify comfort issues and prepare detailed report summarizing opportunities discovered during the visit

Interact with homeowners and tenants regarding energy efficiency and setpoints in their home

Conduct home energy assessments in residential homes, entering attics, basements, and crawl spaces

Recommend energy efficiency improvements

Coordinate with the project team to implement recommended measures in the income qualified communities

For market-rate customers, provide references or program materials for energy saving opportunities to the customer for consideration

Coordinate with program Quality Assurance activities such as post-project field inspections and customer surveys

Generate reports to audit, monitor and measure performance and relevant metrics

Conduct internal and external trainings to include; webinars, tutorials and conference calls on relevant business processes and standards

Must have a reliable vehicle for local travel. Requirements are up to 80% of the time throughout Southeast and Western Michigan in order to perform field inspections (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

2+ years of energy efficiency, HVAC, weatherization and/or related experience

Able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements

Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred qualifications):

Industry certifications including, but not limited to:

Building Performance Institute (BPI) Certified Building Analyst or Energy Auditor

Association of Energy Engineers (AEE) Certified Energy Manager or Energy Auditor

Expertise in single family, multifamily or C&I sectors

Expertise in business management, building construction, energy resources, or energy policy

Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE

Experience working as part of a cross functional team

Professional skills you will use:

Investigative mindset to identify high energy load root causes

Technical background to not only understand the home energy usage, but also to make recommendations

Demonstrated ability to provide project leadership and meet client goals

Excellent verbal, interpersonal and written communication skills

Strong analytical, problem solving and decision-making capabilities

Team player with the ability to work in a fast-paced environment

Sound business ethics, including the protection of proprietary and confidential information

Ability to work with all levels of internal staff, as well as outside clients and vendors

Detail-oriented mindset to fine tune and improve processes

Ability to be flexible and handle multiple priorities

Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplacediscriminationrigh t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

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Quality Assurance (QA)/Quality Control (QC) Field Technician

ICF • Detroit, MI

Description Quality Assurance (QA)/Quality Control (QC) Field Technician Location: Detroit MI - applicants must be located in Michigan to be considered Ready to make a difference? Join our team as a Quality Assurance (QA)/Quality Control (QC) Field Technician , supporting clean energy programs and...