Quality Assurance Operation Technical Specialist

Actalent; Grand Rapids (MI); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO / Time Off

Job summary

Actalent is seeking a Quality Assurance Operation Technical Specialist for an on-site contract role in Grand Rapids, MI. The position supports GMP Manufacturing Operations across multi-product facilities, with cross-functional collaboration among Quality, Operations, and Engineering teams.

Responsibilities include deviation investigations, CAPAs, AIs, targeted innovations, and audit support. On-call site support and floor visits are required to achieve site objectives.

Qualifications

• Bachelor's degree in life sciences, engineering, or equivalent training/experience.
• 0-3 years of experience in pharmaceutical manufacturing.
• Familiarity with FDA regulations.
• Proficiency in technical writing.

Responsibilities

• Execute routine technical support activities for GMP Manufacturing Operations.
• Conduct cross-functional deviation investigations and implement CAPAs and AIs.
• Support targeted innovations and audit processes.
• Enhance overall plant performance.
• Collaborate with Quality, Operations, Continuous Improvement, Engineering, MSAT, and Project Management to support site objectives.
• Provide on-call technical support and conduct site deviation analysis, as required.

Skills

Quality assurance

Quality control

Technical writing

FDA regulations

Education

Bachelor's degree in life sciences, engineering, or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Job Title: Quality Assurance Operation Technical Specialist

Job Description

The Quality Assurance Operation Technical Specialist executes routine technical support activities for GMP Manufacturing Operations across multi-product, Manufacturing, Fill, and Finish CDMO facilities. This role involves cross-functional deviation investigations, CAPAs, AIs, targeted innovations, audit support, and overall plant performance. The specialist supports all local sites and collaborates closely with Quality, Operations, Continuous Improvement, Engineering, MSAT, and Project Management to achieve site objectives. This position is on-site and requires availability for an on-call schedule for technical support and site deviation analysis, as needed.

Responsibilities

• Execute routine technical support activities for GMP Manufacturing Operations.
• Conduct cross-functional deviation investigations and implement CAPAs and AIs.
• Support targeted innovations and audit processes.
• Enhance overall plant performance.
• Collaborate with Quality, Operations, Continuous Improvement, Engineering, MSAT, and Project Management to support site objectives.
• Provide on-call technical support and conduct site deviation analysis, as required.

Essential Skills

• Quality assurance expertise.
• Quality control knowledge.
• Proficiency in technical writing.
• Bachelors degree in life sciences, engineering, or equivalent training/experience.
• 0-3 years of experience in pharmaceutical manufacturing.
• Proficient computer skills in Microsoft Word, Excel, and Outlook.
• Familiarity with the pharmaceutical industry and FDA regulations.

Additional Skills & Qualifications

• Previous experience in a CMO and sterile filling, manufacturing, and/or fill finish environment is preferred.
• Strong aptitude in root cause analysis.
• Experience with LEAN/six-sigma methodologies is a plus.

Work Environment

This is an office-based position but requires visits to the manufacturing floor to communicate directly with subject matter experts.

Job Type & Location

This is a Contract position based out of Grand Rapids, MI.

Pay And Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grand Rapids,MI.

Application Deadline

This position is anticipated to close on Oct 19, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.