QUALITY ASSURANCE MANAGER - REMOTE

Compass Group USA; Charlotte (NC); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Compass Group USA ESFM is seeking a Quality Assurance Manager - Remote to lead the development and maintenance of QA programs, ensuring compliance with USDA, FDA and customer requirements. A strong background in Preventive Controls for Human Food and FSMA is essential.

The role requires HACCP, PCQI and GFSI certifications, manufacturing QA experience, and the ability to drive improvement with data-driven decision making. Remote work with cross-functional coordination is expected.

Qualifications

• Minimum 6 years in QA and food safety manufacturing.
• Experience in prepared foods manufacturing is a plus.
• HACCP, FSMA knowledge required.
• HACCP certification, PCQI and GFSI auditor certifications required.
• Knowledge of USDA/FDA regulations and industry practice.
• Ability to lead and develop personnel.
• Strong communication and documentation skills.

Responsibilities

• Develop and maintain the Food Safety Plan per USDA, FDA, FSMA.
• Execute product safety programs to support operational goals.
• Ensure HACCP, GMPs and preventive controls compliance.
• Manage allergen preventive controls and labeling accuracy.
• Oversee recall program and lot code traceability.
• Coordinate audits with government and third parties.
• Respond to safety concerns and customer quality issues.
• Engage across departments to improve quality and safety.

Skills

QA & Food Safety

FSMA knowledge

HACCP knowledge

Strong communicator

Data management & reporting

MS Office proficiency

Documentation & records

Education

B.S. in food science/related field

Tools

Microsoft Office

Job description

Position Title: QUALITY ASSURANCE MANAGER - REMOTE

Salary: $85,000 - $95,000

Pay Grade: 15

Other Forms of Compensation: 15

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge in Preventive Controls for Human Food. A strong background in manufacturing, quality assurance and strong understand of FSMA is a must.

Key Responsibilities

• Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
• Responsible for developing and on-going maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies.
• Ensures all HACCP, GMP’s, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
• Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
• Manages Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
• Manages the written recall program.
• Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
• Ensures labeling programs is accurate in accordance with allergens, ingredients and nutritional information.
• Oversees all food safety audits conducted by government and third party agencies.
• Responds to customer safety and quality concerns as needed.

Preferred Qualifications

• At least 6 years of directly related experience required in Quality Assurance and Food Safety manufacturing role.
• Experienced in prepared foods manufacturing a plus.
• HACCP program development and FSMA is a must.
• HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
• Strong understanding of required third party audit and GFSI audit scheme programs and standards.
• Working knowledge of food processing and distribution regulations, i.e. FDA and USDA/FSIS, and industry practice.
• Experience developing and motivating personnel.
• Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private-label product development and/or monitoring.
• B.S. degree in food technology, food science, or related curriculum and/or experience required.
• Ability to function effectively within a fast-paced, diverse and evolving corporate culture is necessary.
• Proficient in Microsoft Office applications and ability to learn various software and web-enabled programs.
• Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non-technical.
• Strong data management, reporting, and technical writing skills.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.