Quality Assurance Manager (Mid)

People Technology And Processes; Washington (District of Columbia); On-site; USD 127,000 - 148,000; Full time

Job summary

People Technology And Processes in Washington, DC is seeking a Quality Assurance Manager (Mid) to lead QA programs for Navy/DoD IT systems. This role requires establishing QA frameworks, conducting audits, and delivering KPIs and dashboards for leadership.

You will drive compliance with IA controls, identify root causes of quality gaps, and coordinate with IA and engineering teams across the system lifecycle to mitigate risks.

Qualifications

• 4–10 years of Information Assurance experience with Navy/DoD customers or directly for Navy/DoD.
• DoD-approved Information Assurance baseline certification at IAT Level II per DoD 8570.01-M.
• Must complete certification sustainment training as required.

Responsibilities

• Quality Program Leadership: Establish, implement, and sustain QA frameworks, plans, procedures, and metrics aligned to program objectives and contract requirements.
• Compliance & IA Controls: Oversee adherence to applicable policies, standards, and directives.
• Process Improvement: Identify quality gaps, root causes, and corrective/preventive actions; drive continuous improvement initiatives.
• Audit Readiness & Reporting: Prepare for and support audits, assessments, and inspections; develop dashboards and reports (KPIs, SLAs, defect rates, corrective action status).
• Deliverable Review: Conduct quality reviews of technical documentation, plans, test results, change requests, and configuration baselines to ensure accuracy, completeness, and traceability.
• Risk Management: Collaborate with IA and engineering teams to identify and mitigate quality risks throughout the system lifecycle.

Skills

IA Experience

Education

IAT Level II Certification

Job description

Job Details

Job Location: Washington D.C., DC 20376

Position Type: Full Time

Salary Range: $127,000.00 - $148,000.00

SalaryTitle: Quality Assurance Manager (Mid)

Clearance Type: None

Responsibilities

• Quality Program Leadership: Establish, implement, and sustain QA frameworks, plans, procedures, and metrics aligned to program objectives and contract requirements.
• Compliance & IA Controls: Oversee adherence to applicable policies, standards, and directives.
• Process Improvement: Identify quality gaps, root causes, and corrective/preventive actions; drive continuous improvement initiatives.
• Audit Readiness & Reporting: Prepare for and support internal/external audits, assessments, and inspections; develop dashboards and reports (KPIs, SLAs, defect rates, corrective action status) for government and contract leadership.
• Deliverable Review: Conduct quality reviews of technical documentation, plans, test results, change requests, and configuration baselines to ensure accuracy, completeness, and traceability.
• Risk Management: Collaborate with IA and engineering teams to identify and mitigate quality risks throughout the system lifecycle (planning, development, integration, deployment, O&M).

Qualifications

• At least 4-10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
• DoD-approved Information Assurance baseline certification at Information Assurance Technical (IAT) Level II in accordance with DoD Directive 8570.01-M (Information Assurance Workforce Improvement Program).
• Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.

Desired

• Computing Environment (CE) certifications for the operating system(s) and/or security related tools/devices supported, as required by SEA 05, in accordance with the statement of work.