Quality Assurance Manager, Senior

CACI International Inc; Hawaii; On-site; USD 86,000 - 181,000; Full time

Job summary

CAC I nternational Inc. seeks a Senior Quality Assurance Manager to lead the program's Quality Management System, ensuring contractual compliance and continuous improvement across logistics, facilities, and mission support.

You will oversee audits, metrics, and supplier coordination to deliver high-quality services. This role requires a Secret clearance and 15+ years of DoD quality experience, with a strong focus on leadership and cross-location collaboration to drive performance and customer

Qualifications

• Active Secret Clearance required.
• 15+ years of experience supporting quality assurance, quality control, process improvement, or compliance management for Government or DoD programs.
• Experience supporting DoD, Joint, Combatant Command, Service Component, or Special Operations organizations.
• Experience developing and managing Quality Management Systems (QMS), conducting audits, and implementing corrective action programs.
• Demonstrated ability to brief senior Government and corporate leadership on quality performance, compliance, and continuous improvement initiatives.

Responsibilities

• Develop, implement, and maintain the program Quality Management System (QMS).
• Establish quality standards, performance metrics, and quality assurance procedures supporting program execution.
• Conduct quality audits, inspections, assessments, and compliance reviews across all functional areas.
• Monitor contract performance to ensure compliance with customer requirements, quality standards, and company policies.
• Identify quality risks, trends, and process deficiencies and implement corrective and preventive actions.
• Coordinate root cause analyses and track corrective action plans through completion.
• Develop and maintain quality assurance documentation, procedures, and standard operating procedures.
• Lead continuous process improvement initiatives that enhance operational performance and customer satisfaction.
• Analyze performance metrics and prepare executive quality reports and dashboards.
• Coordinate with program leadership, functional managers, and subcontractors to resolve quality issues.
• Support Government audits, surveillance activities, and customer quality reviews.
• Conduct quality training and mentor personnel on quality management principles and best practices.
• Verify contractual deliverables meet established quality and performance requirements prior to submission.
• Promote organizational compliance with applicable industry standards, regulations, and contractual requirements.
• Foster a culture of continuous improvement, operational excellence, and customer-focused service delivery.

Skills

Quality assurance

Process improvement

Compliance management

Leadership

Education

Bachelor's degree in quality management, business administration, engineering, operations management, logistics, or related field

Tools

ISO 9001

Power BI

SharePoint

Microsoft 365

Job description

Job Title: Quality Assurance Manager, Senior

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

CACi is seeking an experienced Quality Assurance Manager, Senior to support logistics operations across the Indo-Pacific. The Quality Assurance Manager, Senior serves as CACI's senior quality management professional responsible for planning, implementing, and overseeing the program's Quality Management System (QMS) to ensure contractual compliance, operational excellence, and continuous improvement. Reporting directly to the Program Manager, this position provides leadership for quality assurance activities supporting logistics, facilities, mission support, and operational services across multiple locations.

The Quality Assurance Manager, Senior works closely with Government stakeholders, program leadership, functional managers, site leads, and subcontractors to establish quality standards, monitor program performance, identify opportunities for improvement, and ensure the consistent delivery of high-quality services. This position promotes a culture of quality, accountability, and continuous improvement while ensuring customer requirements and contractual performance objectives are achieved.

Responsibilities

• Develop, implement, and maintain the program Quality Management System (QMS).
• Establish quality standards, performance metrics, and quality assurance procedures supporting program execution.
• Conduct quality audits, inspections, assessments, and compliance reviews across all functional areas.
• Monitor contract performance to ensure compliance with customer requirements, quality standards, and company policies.
• Identify quality risks, trends, and process deficiencies and implement corrective and preventive actions.
• Coordinate root cause analyses and track corrective action plans through completion.
• Develop and maintain quality assurance documentation, procedures, and standard operating procedures.
• Lead continuous process improvement initiatives that enhance operational performance and customer satisfaction.
• Analyze performance metrics and prepare executive quality reports and dashboards.
• Coordinate with program leadership, functional managers, and subcontractors to resolve quality issues.
• Support Government audits, surveillance activities, and customer quality reviews.
• Conduct quality training and mentor personnel on quality management principles and best practices.
• Verify contractual deliverables meet established quality and performance requirements prior to submission.
• Promote organizational compliance with applicable industry standards, regulations, and contractual requirements.
• Foster a culture of continuous improvement, operational excellence, and customer-focused service delivery.

Required

Qualifications

• Active Secret Clearance
• Minimum 15 years of experience supporting quality assurance, quality control, process improvement, or compliance management for Government or Department of Defense programs.
• Experience supporting Department of Defense, Joint, Combatant Command, Service Component, or Special Operations organizations.
• Experience developing and managing Quality Management Systems (QMS), conducting audits, and implementing corrective action programs.
• Demonstrated ability to brief senior Government and corporate leadership on quality performance, compliance, and continuous improvement initiatives.

Desired

• Bachelor’s degree in quality management, Business Administration, Engineering, Operations Management, Logistics, or a related field.
• Experience supporting large, geographically dispersed Government contracts involving logistics, facilities, mission support, or operational services.
• Experience utilizing ISO 9001 Quality Management Systems, Lean Six Sigma methodologies, Power BI, Microsoft 365, SharePoint, or other quality management and reporting tools.
• Professional certifications such as ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE), ASQ Certified Quality Auditor (CQA), Lean Six Sigma Black Belt, PMP, or equivalent quality management certifications are preferred.

What You Can Expect

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The Proposed Salary Range For This Position Is

$86,100 - $181,000

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.