Quality Assurance Manager: ISO 9001 & CI

AB Facility Services; Florham Park (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

AB Facility Services seeks a Quality Assurance Manager to build and maintain quality standards across ABFS operations. You will oversee field audits, identify deficiencies, and drive corrective actions to meet contractual and regulatory requirements.

You will partner with Operations and leadership to monitor quality trends, ensure compliance, and promote continuous improvement across client locations. This is a full-time, in-office role with travel to DMV, FL, NJ, and NY.

Qualifications

• Experience establishing and maintaining QA programs across multiple client locations.
• Ability to conduct scheduled/unannounced audits and document findings.
• Experience with corrective and preventive actions and CAPA processes.
• Familiarity with ISO 9001 quality management principles.
• Excellent cross-functional collaboration and leadership.

Responsibilities

• Lead development and implementation of a comprehensive Quality Assurance program across ABFS operations.
• Conduct scheduled and unannounced quality audits and inspections at client sites.
• Evaluate service delivery against contractual requirements, ABFS standards, SOPs, and client expectations.
• Develop audit forms, checklists, scoring systems, and quality standards.
• Document audit findings and communicate deficiencies to leadership; drive corrective actions.
• Monitor compliance, trends, and drive continuous improvement across client locations.

Skills

Quality Assurance

Auditing

Root Cause Analysis

Continuous Improvement

Documentation

Leadership

Job description

AB Facility Services seeks a Quality Assurance Manager to build and maintain quality standards across ABFS operations. You will oversee field audits, identify deficiencies, and drive corrective actions to meet contractual and regulatory requirements.

You will partner with Operations and leadership to monitor quality trends, ensure compliance, and promote continuous improvement across client locations. This is a full-time, in-office role with travel to DMV, FL, NJ, and NY.