QUALITY ASSURANCE MANAGER - 55005905

FDOT; Tampa (FL); Hybrid; USD 75,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid holidays

Job summary

Florida Department of Transportation is seeking a QUALITY ASSURANCE MANAGER for the Tampa Operations Center. The role supervises staff, oversees quality assurance reviews for construction and maintenance projects, and ensures compliance with contract documents and performance standards.

The successful candidate coordinates with Construction, Maintenance, and District utilities, conducts field QA inspections, and helps drive safety, efficiency, and reliability across the transportation network in

Qualifications

• Requires strong computer skills and ability to interpret engineering materials.
• Proven ability to supervise and evaluate staff.
• Proficient in analyzing complex data and applying problem-solving techniques.
• Ability to coordinate between units and ensure contract compliance.

Responsibilities

• Supervises employees, directs workloads, and manages performance evaluations.
• Directs QA reviews for Operations Center construction and maintenance projects.
• Coordinates with Construction, Maintenance, and District utilities to resolve issues.
• Ensures compliance with contract documents and Maintenance Rating Program standards.
• Conducts field QA inspections and evaluates contractor performance to address defects.

Skills

Intermediate computer use

Reviewing specs

Problem solving

Analytical thinking

Supervising others

Supervisory principles

Communication

Planning workloads

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:880366

Agency: Department of Transportation

Working Title: QUALITY ASSURANCE MANAGER - 55005905

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION JOB POSTING DESCRIPTION 796 / TAMPA OPERATIONS CENTER ANTICIPATED VACANCY / OPEN COMPETITIVE SELECTED EXEMPT SERVICE CONTACT PERSON: LAJADA WILSON CONTACT PHONE NUMBER: 813-612-3300 HIRING SALARY RANGE: $2,883.55 - $3,731.66 /biweekly range $74,972.34 - $97,023.03 /annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens, or lawfully authorized alien workers. Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Quality Assurance Manager

This position will supervise employees on development and overseeing quality assurance reviews for Operations Center construction and maintenance projects.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Where You Will Work:

Florida Department of Transportation

Tampa Operations Center

Tampa, FL 33619

Your Specific Responsibilities:

Supervises employees spending much of the time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work. Has the authority to effectively recommend the hiring, transferring, suspension, layoff, recalls, promotions, discharges, assignments, rewards, or disciplinary actions for subordinate employees. Plans and directs workloads, deadlines, work objectives and time utilization with subordinate staff. Provides direction and ensures that all subordinates receive training and instruction in methods and techniques necessary to safely perform their assigned tasks.

Provides direction and ensures that all subordinates receive training and instruction in methods and techniques necessary to safely perform their assigned tasks. Ensures all required paperwork, i.e., work schedules, timesheets, performance evaluations, training plans, daily crew reports, work orders, etc. are accurate, complete and timely

Implements a system of conducting and tracking Operations Center- level Quality Assurance Reviews (QARs) on all active Operations Center construction and maintenance projects and ensures all Operations Center projects meet the Department goals tracked on the Unit Business Plan. Supervises staff by communicating regularly, motivating, training, evaluating, and planning and directing employees’ work. Responsibilities include coordinating between Construction and Maintenance units, ensuring all activities follow contract documents, and ensuring all work meet Maintenance Rating Program (MRP) standards. Required to conduct field reviews and Quality Assurance (QA) inspections on project sites.

Ensures evaluation of contractor performance during warranty period, coordinates with District Construction Office (DCO) to determine compliance with specified warranty requirements, and reviews unsatisfactory work performance with General Counsel’s Office. Evaluates contractor proposals for remediation of defective work/materials and determines feasibility of proposals. Coordinates with DCO and contractors to ensure remediation is accomplished in allowable timeframes.

Attends design scoping, phase review, utility coordination, and other meetings, as required. Ensures comments concerning biddability, constructability, and maintenance of traffic are submitted in the Electronic Review Comment (ERC) System at all phases of design. Ensures resolution of construction issues with the Engineer of Record and the Design Project Manager and escalates unresolved issues as needed. Contributes input to the design unit to resolve and avoid future design issues that may adversely impact construction.

Ensures implementation of a system that will reduce time and money impacts caused by utility conflicts. Coordinates with DCO and District Utilities Office (DUO) to resolve utility-related construction issues. Oversee coordination efforts between the contractor, utility owners and their representatives, DCO, DUO, and other third parties. Attend utility pre-construction meetings and utility hand-off meetings as necessary. Reviews utility reimbursement/no reimbursement documents and recommendations for approval.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• The use of computers at an intermediate level.
• Reviewing specifications and interpreting engineering materials
• Applying problem solving techniques
• Analyzing technical information and performing complex mathematical computations
• Supervising others including coaching, performance reviews and conducting disciplinary actions
• Using and understanding supervisory principles and techniques

Skills in:

• Establishing and maintaining effective working relationships with others and as a team.
• Reading and interpreting engineering standards and specifications
• Skilled at organizing and coordinating work assignments and meeting deadlines
• Skilled at determining work priorities, assigning work and ensuring timely/proper completion of assignments

Ability to:

• Ability to communicate effectively both verbally and in writing

Licensure/Registration/Certification Requirements:

• N/A

Other Job-Related Requirements:

• A valid Class "E" driver's license is required. This incumbent of this position is required to work with or around Department of Corrections inmates.

The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Health insurance (over 90% employer paid)
• $25,000 life insurance policy (100% employer paid)
• Dental, vision and supplemental insurances
• State of Florida retirement package
• 10 paid holidays a year
• Generous vacation and sick leave
• Tuition waiver for public college courses

SPECIAL REQUIREMENTS:

You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.

In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities { } Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodation to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at [phone] for assistance.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.