Quality Assurance Manager

PTR Global; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

PTR Global is seeking a Quality Manager to own day-to-day casting quality at a client aluminum sand casting facility, mentoring the team and leading root-cause investigations across molding and machining operations. You will drive corrective actions directly at the source and communicate with customers to resolve quality concerns.

You will establish SPC on critical parameters, maintain green sand properties, and lead LPA and audits to strengthen process infrastructure while supporting

Qualifications

• Proven experience leading structured RCA investigations (8D, 5-Why, A3).
• Experience driving corrective actions and containment across casting and machining.
• Familiar with ISO 9001 quality management systems and associated audits.

Responsibilities

• Lead root-cause investigations on high-cost defects (sand inclusions, cracks, porosity).
• Drive corrective actions with melt, molding, core, and sand teams for verified closure.
• Mentor quality team to own RCA and CAPA; build proactive improvement culture.
• Own and maintain SPC, green sand properties, LPA processes, and audits.
• Manage defense-readiness activities: MIL specs, FAI, traceability, and supplier quality.
• Oversee metallurgical/lab activities: chemistry, mechanical testing, and calibration.
• Serve as primary quality contact for customers; conduct clear, timely communications.

Skills

Root-cause analysis

SPC

QMS ISO9001

FMEAs

8D / CAPA

NDT

MIL/ASTM/SAE

Leadership

Tools

Gage R&R

Spectrometer

Job description

Willing to Accept Relocation Candidates?: Yes

Will They Help with Relocation?: Yes

Interview Process: In person, Virtual for relocation candidates

Job Description

• The Quality Manager owns day-to-day casting quality at the client aluminum sand casting facility, including machining, working under the direction of the General Manager.
• This is a hands-on, on-the-floor role whose signature strength is root-cause analysis — leading the structured investigations that drive scrap and customers escapes down across all molding (nobake, green sand automatic, rotolift and floor) and machining operations.
• Beyond solving problems personally, this person mentors the existing quality team to own root-cause and corrective action themselves, building a group that leads improvement rather than reacts.
• The role also supports the company’s move to take defense work direct, including the requirements that flow into quality.
• This is a direct customer-facing role: the Quality Manager serves as primary quality contact for customers and must communicate clearly and promptly to resolve inquiries and quality concerns as they arise.

Root-Cause & Corrective Action (core of the role)

• Personally lead structured root-cause investigations (8D, 5-Why, A3, fishbone) on the highest-cost defects — sand inclusions, cracks, gas porosity, pressure-test failures, core defects, and dimensional non-conformance.
• Drive corrective actions to verified closure at the source — with melt, molding, core, and sand-system teams — rather than catching defects at final inspection.
• Mentor and coach the existing quality team in RCA and corrective-action discipline so investigations are owned at every level, not escalated by default.
• Build the team’s capability to lead, not follow.
• Familiarity with metallography, failure analysis, and the ability to distinguish between different casting defects would also be important.

Process Control

• Establish and maintain SPC on critical molding, melt, and core parameters.
• Own green sand property control (compact ability, green sand compression strength, permeability, moisture, friability), since sand condition drives a large share of casting defects.
• Lead control plans and FMEAs and own the Layered Process Audit (LPA) system from operator through plant manager — including escalation rules and countermeasure-closure tracking, not just audit completion.
• Strengthening the underlying process infrastructure and improving process stability

Defect and Scrap Reduction

• Deliver measurable, sustained reductions in scrap and rework across all three departments.
• Own cost-of-quality reporting and run a prioritized top-defect / top-part reduction program with hard, time-bound targets.
• Track defect trends by reason and work center and direct improvement activity to the biggest leakage.

Quality Management System

• Own and maintain the QMS (ISO 9001): internal and external audits, document control, management review, and registrar/customer audits.
• Hold the plant compliant to customer, industry (ASTM / SAE / MIL), and regulatory casting specifications, including material certifications and chemistry/mechanical property requirements.

Defense-Market Readiness

• Support the casting-side defense requirements the quality function owns: MIL specifications, customer/government source inspection, first-article inspection (FAI), full lot traceability, and material/chemistry certifications.
• Support the organization’s CMMC Level 2 effort where it intersects with quality — controlled handling, document/records control, and traceability of controlled technical data — partnering with IT and leadership who lead the cybersecurity side.
• Manage customer quality: complaints/CARs, containment, returns, FAI, and PPAP/APQP submissions and source-inspection support.
• Prevent escapes through robust final inspection, NDT (radiographic/X-ray, dye penetrant, pressure/leak testing, magnetic particle as applicable), and disciplined containment.
• Serve as a primary quality point of contact for customers — lead quality discussions, respond to inquiries promptly and clearly, and host customer and source-inspection visits and audits.
• Communicate root-cause findings, containment, and corrective-action status to customers in clear, professional terms (8D / CAPA reports), keeping them informed through to resolution and protecting the customer relationship.
• Translate customer specifications, drawings, and expectations into clear internal requirements the floor can execute, confirming mutual understanding before production.
• Run incoming/supplier quality for alloy ingot, sand, binders, cores, and outside processing.
• Drive supplier quality through clear communication of non-conformances and supplier corrective-action requests (SCARs) — verifying effectiveness, holding suppliers to agreed standards, and building working relationships that resolve issues quickly.

Metallurgical & Lab

• Oversee the metallurgical and sand lab: chemistry (spectrometer), mechanical testing, microstructure, and sand testing.
• Drive first-time chemistry hit rates and metal-quality standards.
• Manage calibration and measurement systems analysis (gage control, MSA / Gage R&R)

Safety Equipment Requirement

• The use of appropriate safety equipment as described below is a condition of employment and not one of choice.
• While some tasks may require additional PPE (Personal Protective Equipment), standard safety equipment that must be worn while on the floor as follows: