Quality Assurance Manager

ASSA ABLOY Global Solutions; Nicholasville (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Paid time off and holidays

Collaborative and supportive work env

Opportunity to shape future quality

Job summary

Sargent & Greenleaf, a global manufacturing leader in security products, seeks a Quality Assurance Manager to drive quality initiatives across the production floor. You will lead QA/QC activities, maintain the QMS, and develop robust quality procedures to protect asset safety and customer satisfaction.

The role requires a seasoned quality professional with hands-on leadership, strong analytical skills, and a track record of continuous improvement in a manufacturing setting.

Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.
• 5+ years of progressive quality management experience in a manufacturing environment.
• Experience leading quality teams and driving continuous improvement initiatives.
• Strong understanding of quality systems, auditing practices, and statistical analysis methods.
• Experience conducting root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or similar techniques.
• Excellent communication, leadership, and problem‑solving skills.
• Proficiency in Microsoft Office and quality reporting tools.

Responsibilities

• Lead and oversee all quality assurance and quality control activities within the manufacturing operation.
• Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.
• Develop, implement, and monitor quality standards, procedures, and work instructions.
• Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.
• Lead internal audits, supplier quality initiatives, and corrective/preventive action programs.
• Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.
• Drive continuous improvement projects focused on reducing defects, improving efficiency, and increasing customer satisfaction.
• Manage customer quality issues and support effective resolution through root cause analysis and corrective actions.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.
• Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.

Skills

Quality leadership

Root cause analysis

Statistical analysis

Auditing

Team leadership

Problem solving

MS Office

Education

Bachelor's degree in Quality/Engineering/Manufacturing/Industrial Technology

Tools

Quality reporting tools

Job description

Select how often (in days) to receive an alert: Create Alert

Location: Nicholasville, KY
Company: Sargent & Greenleaf

Lead Quality. Drive Excellence. Protect What Matters.

At Sargent & Greenleaf, we have built our reputation on delivering trusted security solutions that protect assets, businesses, and people around the world. We are seeking an experienced Quality Assurance Manager to lead our quality management initiatives and help ensure every product that leaves our facility meets the highest standards of performance, reliability, and customer satisfaction.

This is an exciting opportunity for a quality professional who thrives in a manufacturing environment, enjoys leading teams, and is passionate about continuous improvement. The ideal candidate will bring a strategic mindset, strong analytical skills, and a hands‑on approach to building a culture of quality throughout the organization.

What You'll Do

As the Quality Assurance Manager, you will:

• Lead and oversee all quality assurance and quality control activities within the manufacturing operation.
• Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.
• Develop, implement, and monitor quality standards, procedures, and work instructions.
• Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.
• Lead internal audits, supplier quality initiatives, and corrective/preventive action programs.
• Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.
• Drive continuous improvement projects focused on reducing defects, improving efficiency, and increasing customer satisfaction.
• Manage customer quality issues and support effective resolution through root cause analysis and corrective actions.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.
• Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.

What We're Looking For

Required Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.
• 5+ years of progressive quality management experience in a manufacturing environment.
• Proven experience leading quality teams and driving continuous improvement initiatives.
• Strong understanding of quality systems, auditing practices, and statistical analysis methods.
• Experience conducting root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or similar techniques.
• Excellent communication, leadership, and problem‑solving skills.
• Proficiency in Microsoft Office and quality reporting tools.

Preferred Qualifications

• ASQ certifications such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or related credentials.
• Experience with ISO 9001 quality management systems.
• Lean Manufacturing and Six Sigma training or certification.
• Experience working with metal fabrication, assembly, machining, or electromechanical manufacturing processes.
• Familiarity with supplier quality management and customer audit requirements.

Why Join Sargent & Greenleaf?

At Sargent & Greenleaf, quality is at the heart of everything we do. We are committed to creating a culture that values innovation, accountability, teamwork, and continuous improvement. When you join our team, you'll have the opportunity to make a meaningful impact on products trusted by customers worldwide.

We offer:

• Competitive compensation
• 401(k) with company match
• Paid time off and holidays
• A collaborative and supportive work environment
• The opportunity to help shape the future of quality excellence within a respected manufacturing organization

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.