Quality Assurance Manager

Record UK Ltd; Nicholasville (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

401(k) with company match

Paid time off and holidays

Career development opportunities

Collaborative work environment

Job summary

Sargent & Greenleaf in Nicholasville, KY, is seeking an experienced Quality Assurance Manager to lead the quality program across our manufacturing operations. You will steward the QMS, drive defect reduction, and partner with engineering and operations to deliver reliable, high-quality products.

The ideal candidate has a bachelor’s in a related field and 5+ years of quality leadership in manufacturing, with strong auditing, problem solving, and data analysis skills; ASQ credentials are a plus.

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, Industrial Technology, or related field.
• 5+ years of progressive quality management experience in manufacturing.
• Experience leading quality teams and driving continuous improvement.
• Strong understanding of quality systems, auditing practices, and statistics.

Responsibilities

• Lead and oversee all quality assurance and quality control activities within manufacturing.
• Maintain and improve the Quality Management System (QMS).
• Lead internal audits, supplier quality initiatives, and CAPA programs.
• Collaborate with Operations, Engineering, Supply Chain and Customer Service to resolve quality issues.
• Drive continuous improvement to reduce defects and increase customer satisfaction.

Skills

Quality management

Leadership

Data analysis

Root cause analysis

Auditing

Education

Bachelor's degree in Quality/Engineering/Manufacturing

Tools

QMS software

Job description

# Quality Assurance Manager**Location:** Nicholasville, KY **Company:** Sargent & Greenleaf**Lead Quality. Drive Excellence. Protect What Matters.**At Sargent & Greenleaf, we have built our reputation on delivering trusted security solutions that protect assets, businesses, and people around the world. We are seeking an experienced **Quality Assurance Manager** to lead our quality management initiatives and help ensure every product that leaves our facility meets the highest standards of performance, reliability, and customer satisfaction.This is an exciting opportunity for a quality professional who thrives in a manufacturing environment, enjoys leading teams, and is passionate about continuous improvement. The ideal candidate will bring a strategic mindset, strong analytical skills, and a hands-on approach to building a culture of quality throughout the organization.**What You'll Do**As the Quality Assurance Manager, you will:* Lead and oversee all quality assurance and quality control activities within the manufacturing operation.* Manage and maintain the Quality Management System (QMS), ensuring compliance with company and customer requirements.* Develop, implement, and monitor quality standards, procedures, and work instructions.* Analyze quality metrics and performance data to identify trends, root causes, and improvement opportunities.* Lead internal audits, supplier quality initiatives, and corrective/preventive action programs.* Collaborate with Operations, Engineering, Supply Chain, and Customer Service teams to resolve quality concerns and improve processes.* Drive continuous improvement projects focused on reducing defects, improving efficiency, and increasing customer satisfaction.* Manage customer quality issues and support effective resolution through root cause analysis and corrective actions.* Ensure compliance with applicable industry standards, regulatory requirements, and company policies.* Recruit, develop, coach, and lead quality team members to achieve departmental and organizational objectives.**What We're Looking For****Required Qualifications*** Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related field.* 5+ years of progressive quality management experience in a manufacturing environment.* Proven experience leading quality teams and driving continuous improvement initiatives.* Strong understanding of quality systems, auditing practices, and statistical analysis methods.* Experience conducting root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or similar techniques.* Excellent communication, leadership, and problem-solving skills.* Proficiency in Microsoft Office and quality reporting tools.**Preferred Qualifications*** ASQ certifications such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or related credentials.* Experience with ISO 9001 quality management systems.* Lean Manufacturing and Six Sigma training or certification.* Experience working with metal fabrication, assembly, machining, or electromechanical manufacturing processes.* Familiarity with supplier quality management and customer audit requirements.**Why Join Sargent & Greenleaf?**At Sargent & Greenleaf, quality is at the heart of everything we do. We are committed to creating a culture that values innovation, accountability, teamwork, and continuous improvement. When you join our team, you'll have the opportunity to make a meaningful impact on products trusted by customers worldwide.We offer:* Competitive compensation* Comprehensive benefits package* 401(k) with company match* Paid time off and holidays* Career development opportunities* A collaborative and supportive work environment* The opportunity to help shape the future of quality excellence within a respected manufacturing organization