Quality Assurance Manager

Velasea; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

Velasea specializes in custom-built hardware solutions and operates large manufacturing and logistics facilities across the USA. This dedicated quality role owns the end-to-end quality system, including incoming inspection, in-process and final inspection, nonconformance and corrective action, ESD control, calibration, audits, and quality metrics.

You will review and approve production-output against released configurations, not author documentation.

Qualifications

• Five or more years of hands-on manufacturing quality experience with ownership of inspection and corrective action in a production environment.
• Electronics, computer hardware, or system integration (box build) manufacturing background.
• Experience within a documented quality management system: ISO 9001, AS9100, ISO 13485, or gaming device manufacturing under Nevada Gaming Control Board oversight.
• IPC/WHMA-A-620 (Cable/PCB harness) or IPC-A-610 certifications; CIT is a meaningful multiplier.
• Supplier quality experience, including supplier corrective action and component qualification.

Responsibilities

• Establish and own the quality system: inspection standards, records retention, hold and release procedures, and material review disposition.
• Own document control as a system: revision management, released status, and change control records across all production documentation.
• Own the nonconformance and corrective action process end to end: capture, containment, disposition, root cause, corrective action, and verification of closure.
• Define and execute incoming inspection for critical components and verify revision/part number accuracy.
• Perform in-process and final inspection against released documentation, including firmware/BIOS settings validation and burn-in acceptance.
• Perform and sign first article inspection for new products and configurations; hold authority to release to production.
• Maintain serialization and build traceability so ships can be reconstructed to as-built configuration.
• Establish and audit an ESD control program for handling static-sensitive assemblies.
• Own calibration and control of test, measurement, and torque equipment.
• Train and certify production staff to workmanship standards and maintain certification records.
• Conduct scheduled process audits to verify compliance with current released revisions.
• Own supplier quality: incoming defect tracking, supplier corrective action requests, and qualification of substitutes.
• Partner with Support to analyze field failures and RMAs and drive findings back into inspection criteria.
• Report quality metrics to leadership: first pass yield, defect Pareto, corrective action aging, and RMA trend by configuration.

Skills

Nonconformance & corrective action

Engineering drawings & BOM reading

Production floor accountability

Background check eligible

Tools

IPC/WHMA-A-620

IPC-A-610

Job description

Velasea specializes in custom-built hardware solutions that support video surveillance, edge computing, artificial intelligence, high-performance computing, analytics, digital signage, and broadcast applications. The company operates from 150,000 square feet of manufacturing and logistics facilities, supported by 20 forward stocking depots across the USA, Egypt, UAE, South Africa, and Tunisia. Velasea partners with leading technology vendors to design, validate, and manufacture computer appliances tailored to specific performance and reliability requirements. Team members collaborate in a global environment focused on quality, innovation, and customer satisfaction, making Velasea an exciting workplace for professionals who value cutting-edge technology and operational excellence.

Position Summary

This is a dedicated quality function role that owns the quality system end to end: incoming component quality, in-process and final inspection, nonconformance and corrective action, the ESD control program, calibration, internal audit, quality metrics, and the feedback loop from field failures. Holds approval and release authority, not documentation authorship. New product introduction and production documentation are scoped as a separate function; this role reviews, approves, inspects, and audits that function's output rather than producing it.

Quality System Ownership

• Establish and own the quality system: inspection standards, acceptance criteria, records retention, hold and release procedures, and material review disposition.
• Own document control as a system: revision management, released status, and change control records across all production documentation.
• Own the nonconformance and corrective action process end to end: capture, containment, disposition, root cause, corrective action, and verification of closure.

Inspection and Verification

• Define and execute incoming inspection for critical components, including verification that received parts match the specified revision and part number rather than a visually similar substitute.
• Perform in-process and final inspection against released documentation, including configuration verification, firmware and BIOS settings validation, and functional burn-in acceptance.
• Perform and sign first article inspection for each new product and configuration, and hold authority to release that configuration to production.
• Maintain serialization and build traceability so any shipped unit can be reconstructed to its as‑built configuration, including component revisions and firmware levels.
• Establish and audit an ESD control program for handling of static‑sensitive assemblies. Latent ESD damage presents as field failure weeks after shipment and is a primary reputational risk for a new product line.
• Own calibration and control of test, measurement, and torque equipment.
• Train and certify production staff to workmanship standards, and maintain records of that certification.
• Conduct scheduled process audits verifying that the floor is building to the current released revision.

Supplier and Field Quality

• Own supplier quality: incoming defect tracking, supplier corrective action requests, and qualification of alternate or substitute components before they reach production.
• Partner with Support to analyze field failures and RMAs, and drive findings back into inspection criteria, supplier controls, and documentation requirements.
• Report quality metrics to leadership: first pass yield, defect Pareto, corrective action aging, and RMA rate trending by configuration.

Qualifications

Education:

Experience:

• Required: Five or more years of hands‑on manufacturing quality experience, with direct ownership of inspection and corrective action in a production environment.
• Electronics, computer hardware, or system integration (box build) manufacturing background.
• Experience within a documented quality management system: ISO 9001, AS9100, ISO 13485, or a regulated equivalent such as gaming device manufacturing under Nevada Gaming Control Board oversight.
• IPC/WHMA-A-620 (cable and wire harness acceptability) or IPC-A-610. Certified IPC Trainer (CIT) is a meaningful multiplier, as it permits internal certification of production staff.
• Supplier quality experience, including supplier corrective action and component qualification.

Certifications/Licenses (if applicable):

• ASQ certification: CMQ/OE, CQE, or CQA, preferred

Required Knowledge, Skills & Abilities

• Demonstrated ownership of a nonconformance and corrective action process, including root cause methodology.
• Ability to read and interpret engineering documentation: assembly drawings, wiring and cable diagrams, bills of material, and configuration specifications.
• Comfort operating on the production floor daily and holding builders accountable to standard while maintaining working relationships. This is a disposition requirement and should be screened directly.
• Eligible to pass a background check appropriate to government end‑customer work.