Quality Assurance Manager

Tadano Mantis Corporation; Lake Park (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

Tadano Mantis Corporation in Richlands, VA seeks a Quality Assurance Manager to lead QA/QC across manufacturing, maintain the QMS, and ensure ISO 9001 compliance with customer specs and regulatory standards.

You will partner with Manufacturing, Engineering, and Supply Chain to drive continuous improvement, lead audits, manage corrective actions, oversee supplier quality, and develop quality personnel while promoting safety and operational excellence.

Qualifications

• Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Technology, or related field; or equivalent combination of education and experience.
• Minimum of 5 years of progressive quality management experience in a manufacturing environment.
• Minimum of 3 years of leadership or management experience supervising quality personnel.
• Experience managing Quality Management Systems and ISO certification programs.
• Strong knowledge of quality tools, statistical analysis, inspection techniques, and process control methodologies.
• Experience leading internal and external audits and implementing corrective action programs.
• Advanced knowledge of root cause analysis methodologies such as 8D, 5 Why, Fishbone, and FMEA.
• Strong communication, leadership, organizational, and problem-solving skills.

Responsibilities

• Lead and manage all Quality Assurance and Quality Control functions across manufacturing operations.
• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 standards and company requirements.
• Serve as Management Representative for ISO certification activities, including preparation, implementation, surveillance audits, recertification audits, and corrective actions.
• Direct internal and external quality audits and ensure compliance with customer, regulatory, and corporate standards.
• Establish quality objectives, metrics, and reporting processes to monitor organizational performance.
• Lead root cause analysis, corrective action, preventive action, and continuous improvement activities.
• Partner with Engineering, Manufacturing, Supply Chain, and Operations to improve product quality and manufacturing processes.
• Develop supplier quality standards and oversee supplier quality performance evaluations.
• Review customer concerns, warranty claims, and nonconforming product issues and implement effective corrective actions.
• Manage calibration programs and ensure the integrity of inspection and testing equipment.
• Develop and maintain quality procedures, work instructions, and standard operating procedures.
• Provide leadership, coaching, development, and performance management for Quality Department personnel.
• Analyze quality trends and present performance metrics and improvement initiatives to senior leadership.
• Support Lean Manufacturing and continuous improvement initiatives throughout the facility.
• Ensure compliance with all applicable safety, environmental, and regulatory requirements.

Skills

Leadership

ISO 9001

Auditing

Root Cause

FMEA

8D

Lean

Six Sigma

Statistics

Process Control

QA/QC

Communications

Education

Bachelor’s degree in Engineering/Quality/Manufacturing

Tools

Excel

Word

Outlook

PowerPoint

Quality Management Software

Job description

Quality Assurance ManagerCreated: November 2026Job ClassificationJob Type: Full-timeLocation: Richlands, VAFLSA Status: ExemptReports To: Director of ManufacturingJob SummaryThe Quality Assurance Manager leads and oversees all quality assurance and quality control activities within the Richlands manufacturing facility. This position is responsible for maintaining and continuously improving the organization's Quality Management System (QMS), ensuring compliance with ISO 9001 certification requirements, customer specifications, regulatory standards, and company quality objectives.The Quality Assurance Manager partners with Manufacturing, Engineering, and Supply Chain teams to drive continuous improvement, reduce defects, improve customer satisfaction, and ensure product quality from incoming materials through final shipment. This role leads internal and external audits, manages corrective and preventive actions, oversees supplier quality initiatives, and develops quality personnel while promoting a culture of safety, accountability, and operational excellence while supporting Tadano's Core Values of Compliance, Safety, Quality, Efficiency.Key ResponsibilitiesLead and manage all Quality Assurance and Quality Control functions across manufacturing operations.Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 standards and company requirements.Serve as Management Representative for ISO certification activities, including preparation, implementation, surveillance audits, recertification audits, and corrective actions.Direct internal and external quality audits and ensure compliance with customer, regulatory, and corporate standards.Establish quality objectives, metrics, and reporting processes to monitor organizational performance.Lead root cause analysis, corrective action, preventive action, and continuous improvement activities.Partner with Engineering, Manufacturing, Supply Chain, and Operations to improve product quality and manufacturing processes.Develop supplier quality standards and oversee supplier quality performance evaluations.Review customer concerns, warranty claims, and nonconforming product issues and implement effective corrective actions.Manage calibration programs and ensure the integrity of inspection and testing equipment.Develop and maintain quality procedures, work instructions, and standard operating procedures.Provide leadership, coaching, development, and performance management for Quality Department personnel.Analyze quality trends and present performance metrics and improvement initiatives to senior leadership.Support Lean Manufacturing and continuous improvement initiatives throughout the facility.Ensure compliance with all applicable safety, environmental, and regulatory requirements.Bachelor's Degree in Engineering, Quality Management, Manufacturing, Industrial Technology, or related field; or equivalent combination of education and experience.Minimum of 5 years of progressive quality management experience in a manufacturing environment.Minimum of 3 years of leadership or management experience supervising quality personnel.Demonstrated experience managing Quality Management Systems and ISO certification programs.Strong knowledge of quality tools, statistical analysis, inspection techniques, and process control methodologies.Experience leading internal and external audits and implementing corrective action programs.Advanced knowledge of root cause analysis methodologies such as 8D, 5 Why, Fishbone, and Failure Mode and Effects Analysis (FMEA).Proficiency in Microsoft Excel, Word, Outlook, PowerPoint, and quality management software.Strong communication, leadership, organizational, and problem-solving skills.Ability to maintain confidentiality and represent the organization professionally.PreferredCertified Quality Manager (CQM) or Certified Quality Engineer (CQE) through the American Society for Quality (ASQ).ISO 9001 Lead Auditor Certification.Lean Manufacturing and/or Six Sigma Green Belt or Black Belt Certification.Experience in heavy equipment, transportation, or industrial manufacturing environments.Knowledge of welding, machining, fabrication, and assembly processes.Core CompetenciesQuality Management Systems (QMS)ISO 9001 Certification ManagementLeadership & Team DevelopmentRoot Cause Analysis & Corrective ActionContinuous ImprovementSupplier Quality ManagementInternal & External AuditingStrategic PlanningCustomer FocusCommunication & CollaborationEthical ConductRegulatory CompliancePay RangeEstimated Salary Range: $70,000 - $80,000 annually (DOE)Americans with Disabilities Act (ADA) RequirementsThis job operates in both professional office and manufacturing environments. The role routinely uses standard office equipment and may frequently enter production areas requiring the use of personal protective equipment (PPE).While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk, sit, reach, and use hands to handle tools, equipment, and office devices.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Affirmative Action/Equal Employment Opportunity (AAP/EEO) StatementTadano provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.