QA Manager - Distribution Center

Foot Locker, Inc.

Junction City (KS)

On-site

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Employee Discount

Paid Time Off

Medical | Dental | Vision Coverage

401(k) | Roth 401(k)

Life Insurance

Tuition Reimbursement for Qualified C"

Opportunities for Advancement

Employee Resource Groups

Job summary

Foot Locker, Inc. is seeking a Quality Assurance Manager for the Junction City, KS distribution center. You will lead North America quality assurance, develop policies, and ensure alignment with key vendors to sustain excellence.

The role focuses on inventory and product quality, driving KPI improvements, and cross-functional collaboration to optimize costs and customer satisfaction in ecommerce and retail channels.

Qualifications

Bachelor’s degree in Supply Chain, Engineering, or related field preferred.
7+ years combined experience in inventory control and quality assurance, with at least 5 years in a leadership role.
Green belt in Six Sigma required; black belt preferred.
Strong analytical skills with the ability to interpret complex data to improve operational outcomes.
Ability to travel 25-50% of the time domestically across the United States.
Proven track record of implementing inventory control initiatives that improved accuracy, efficiency, and cost savings.
Proficient in developing quality standards and standardizing SOPs.
Experience presenting to Executive leadership and board of directors.
Experience owning projects and influencing across all levels of an organization.
Detail-oriented and results driven.
Leadership experience with continuous improvement methodologies.

Responsibilities

Develop, implement, and own quality assurance policies across the DC network.
Standardize inventory quality assurance to improve customer satisfaction and protect the brand.
Set KPIs for quality assurance and support ICQA Operations Managers.
Analyze quality data to identify opportunities for process improvement and cost reductions.
Lead quality audits to ensure adherence to procedures.
Communicate with vendor relations to provide feedback for quality improvements.
Collaborate with finance to report total cost of quality (rework, scrap, returns).
Work with cross-functional teams to improve cost of quality and ecommerce customer satisfaction.
Innovate strategy and technologies to drive continuous improvement.
Drive change management across teams impacted by processes.
Role model a customer-centric, high-performing culture.

Skills

Leadership experience

Six Sigma

Analytical skills

Inventory control

Quality assurance

Executive communication

Project ownership

Attention to detail

Continuous improvement

Travel readiness

Education

Bachelor’s degree in Supply Chain or related field

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world‑class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us. Apply today!

Job Summary

As Quality Assurance Manager, you will provide leadership and direction for our North America Supply Chain quality assurance teams by developing and maintaining all policies & procedures for operations to adhere to as the center of excellence.

This position is located at our Junction City, KS distribution center and is not a remote work opportunity.

Responsibilities

Develop, implement, and own all quality assurance policies, procedures, and expectations across the entire DC network to ensure standards are in alignment with all of our key vendors (i.e. Nike, Adidas, Puma, New Balance, Converse)
Develop and standardize inventory quality assurance to improve customer product satisfaction scores as well as protect the Foot Locker brand
Set KPIs for quality assurance in North America and support ICQA Operations Managers to ensure they are achieving expectations
Analyze quality data and trends to identify opportunities for process improvement and cost reductions within our incoming inspection and product return processes
Lead quality audits to validate the DC is adhering to established procedures
Own communication to vendor relations team to provide consistent feedback to vendors to continue to improve product quality for retail stores
Partner with finance to develop reporting on total cost of quality to include rework, scrap, return to vendor, and any other cost related to non-conforming product
Collaborate with cross-functional teams to drive a significant improvement in total cost of quality and customer satisfaction scores for e‑commerce orders
Innovate strategy and technologies to drive continuous improvement
Drive proactive change management to all levels of the team impacted by process change
Role model behaviors aligned to a value based, customer-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise

Qualifications

Bachelor’s degree in Supply Chain, Engineering, or related field preferred
7+ years combined experience in inventory control and quality assurance, with at least 5 years in a leadership role
Green belt in Six Sigma required; black belt preferred
Strong analytical skills with the ability to interpret complex data to make meaningful decisions that improve operational outcomes
Ability to travel 25-50% of the time domestically across the United States
Proven track record of implementing inventory control initiatives that resulted in improved accuracy, efficiency, and cost savings
Proficient in developing quality standards and standardizing SOPs
Demonstrated experience in presenting to Executive leadership team & board of directors
Success owning projects and influencing across all levels of an organization
Detail-oriented and results driven
High level of resourcefulness, sound reasoning, and problem-solving skills to analyze root causes and implement long-term solutions
Leadership experience with continuous improvement methodologies

Benefits

The annual base salary range is $80,000 - $100,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below: