Quality Assurance Manager

T.I.M. Manufacturing Co; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

T.I.M. Manufacturing Co. is seeking a Quality Assurance professional to lead and maintain a robust QMS, aligning with ISO standards and GMP expectations.

The role interface with Customer and Engineering to define inspection requirements, manage calibration, and control documents such as customer drawings and ECNs. The position drives continuous improvement, audits, and supplier-customer collaboration across production.

Qualifications

• 4 year college degree in technical discipline or equivalent experience
• Minimum 5 years in Manufacturing environment preferably injection molding including but not limited to quality management
• Experience defining or leading quality system implementation, development or utilizing such as ISO9000 or GMP
• Proficient in quality control testing including calibration, internal audits, document control, trace-ability
• Statistical Process Control (SPC) tools and data analysis
• Proficient in Microsoft Office
• Good interpersonal skills both written and verbal
• Ability to make timely fact-based decisions; shows good judgment
• Proficient in the ability to read and interpret Engineering Drawings
• Ability to work independently and handle projects to completion
• Ability to oversee and drive quality improvement projects
• Performance Metrics: internal/external scrap, audits, customer feedback, NCR/CAR

Responsibilities

• Maintain a robust QMS aligned with industry standards to optimize quality control processes
• Review new projects and work with customer and engineering team to establish inspection requirements for all parts
• Liaison between Quality and Engineering Department to document and maintain Master Control Plans and participate in reviews
• Control documents of customer supplied drawings
• Maintain calibration system and control of all gauges and tools used to measure parts
• Be proficient with gauges, tools, and devices within the quality department
• Oversee ECN process and ensure latest revision documents
• Complete First Article Reports and Customer Approval Forms; maintain inventory of FAI parts and samples
• Setup and maintain inspection documents in IQMS
• Understand and review BOM requirements
• Complete and maintain Certificates of Compliance required by customer
• Provide technical support for NCR/CR actions: root cause analysis and corrective actions
• Develop and maintain quality assurance metrics for performance improvement
• Support entry of production reporting and reconcile MRB parts in IQMS
• Drive continuous improvement across all departments
• Maintain clean and orderly work area; 5S housekeeping
• Establish, implement and audit ISO system and external certifications
• Document work instructions for critical tasks
• Manage a team of quality inspectors; training and guidance on procedures and equipment
• Maintain quality control procedures for all processes, inspections and test methods
• Analyze quality data to identify defects, root causes, and improvement opportunities
• Collaborate with customers to ensure quality expectations are met
• Manage customer complaints and implement effective resolutions
• Communicate with engineering, production, sales to integrate quality across product lifecycle
• Document procedures, inspection records, and corrective actions for traceability
• Train staff in quality concepts and procedures
• Audit quality systems and certifications

Skills

ISO standards understanding

SPC & data analysis

Calibration & measurement

Document control & traceability

Read engineering drawings

Microsoft Office proficiency

Problem solving & root cause

Communication skills

Decision making

Education

4 year college degree in technical discipline

Tools

IQMS

Gauges & measuring tools

Job description

Job Responsibilities:· Maintain a robust QMS aligned with industry standards to optimize quality control processes.· Responsible for reviewing new projects and working with customer and engineering team to establish inspection requirements for all parts.· Works as a liasion between Quality and Engineering Department to properly document and maintain Master Control Plans (MCP) and takes part in Sales and Engineering Review Meetings· Responsible for document control of customer supplied drawings.· Responsible for calibration system and control of all gauges and tools used to measure parts.· Must be proficient and capable of utilizing all gauges, tools, and devices within the quality department.· Responsible for Engineering Change Notice (ECN) process and insuring we have the latest revision documents· Responsible for completing any First Article Reports, Customer Approval Forms and maintaining inventory of FAI parts, production samples and customer samples.· Responsible for ensuring inspection documents are setup and maintained in IQMS.· Understand and review BOM requirements· Responsible for completion and maintaining Certificates of Compliance required by customer· Responsible for providing technical support for NCR and CR actions including driving metrics, root cause analysis and corrective actions for internal quality problems or customer complaints.· Develop and maintain quality assurance metrics for performance improvement of all teams.· Support entry of production reporting from shifts 1-3, responsible for reconciling MRB parts within IQMS.· Drives continuous improvement across all departments· Responsible for maintaining a clean and orderly work area· Establishes, implements and audits company ISO System along with outside regulatory certifications.· Establish and document work instructions for critical task within the company.· Manage a team of quality control inspectors, providing training and guidance on inspection procedures and equipment.· Maintain effective quality control procedures for all processes, inspections and test methods· Analyze quality control data to identify trends, root causes of defects, and opportunities for continuous improvement.· Collaborate with customers to understand their quality expectations and ensure adherence to their specifications.· Manage customer complaints and concerns, implementing effective resolution strategies.· Communicate effectively with various departments (engineering, production, sales) to ensure quality is integrated throughout the entire product or service lifecycle.· Clearly document procedures, inspection records, and corrective actions for future reference and traceability.· Maintain quality control lab, safety and 5S housekeeping.· Responsible for the training and technical aptitude of all employees in the quality department.QualificationsEducation:· 4 year college degree in technical discipline or equivalent experienceWork Experience:· Minimum of 5 years experience in Manufacturing environment preferably injection molding including but not limited to quality management.· Minimum of 3 years experience defining or leading quality system implementation, development or utilizing such as ISO9000 or GMPKnowledge/Skills and Abilities:· A positive can-do attitude· Understanding of ISO standards and company systems and procedures· Proficient in quality control testing including calibration, internal audits, document control, trace-ability)· Statistical Process Control (SPC) tools and data analysis· Proficient in Microsoft Office· Good interpersonal skills both written and verbal· Ability to make timely fact-based decisions; shows good judgment· Proficient in the ability to read and interpret Engineering Drawings· Ability to work independently and handle projects to completion· Ability to oversee and drive quality improvement projectsPerformance Metrics1. Internal Scrap % (IPPM)2. External Scrap % (EPPM)3. Meeting Quality System Standards and Ability to Exceed Customer/ISO Audit Requirements4. Customer Feedback5. NCR/CAR Performance