Quality Assurance Manager

Confidential Jobs; High Point (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading manufacturing company is looking for a QA Manager to oversee the entire quality management system. Responsibilities include establishing quality policies, leading the QA team, and ensuring compliance with industry regulations. The ideal candidate should have proven experience in a manufacturing environment, strong leadership skills, and proficiency with quality control tools. This role is critical to maintaining high quality and continuous improvement across production processes.

Qualifications

• Proven quality management experience in a manufacturing/metalworking environment.
• Proficiency with APQP components such as PFMEA, SPC, and PPAP.
• Strong communication and leadership skills.

Responsibilities

• Establish and enforce quality policies and procedures.
• Plan and oversee inspections and testing processes.
• Supervise and develop the QA team for performance improvements.
• Manage quality records and report on metrics.
• Ensure compliance with industry-specific requirements.

Skills

Quality Management Experience

Leadership Skills

Problem-Solving Skills

Analytical Skills

Organizational Skills

Communication Skills

Tools

CMM

Optical Comparator

Calipers

Gauges

Job description

Overview

The QA Manager oversees the entire quality management system and leadership of a team of quality control technicians, focuses on detection of mistakes and defects in manufacturing products. Develops procedures and tests to identify any irregularities and errors in the output. Ensures internal standards, customer specifications, and regulatory requirements are met, driving quality culture and continuous improvement across production.

Key Responsibilities

• System Management: Establish, maintain, and enforce quality policies, procedures, and the Quality Management System (QMS), aligning with standards like ISO 9001, IATF, or VDA.
• Inspection & Testing: Plan and oversee incoming, in-process, and final inspections, including weld inspections, NDT, dimensional checks (CMM), and calibration of precision tools.
• Team Leadership: Supervise, train, and develop the QA team (inspectors, engineers), conduct performance evaluations, and foster a quality-focused environment.
• Process Improvement: Implement corrective and preventive actions, conduct root cause analysis, and lead initiatives using tools like FMEA, SPC, and Control Plans.
• Documentation & Reporting: Manage internal and external quality records, certifications (material certs, C of C), process documentation, and report on key quality metrics (scrap, downtime, cost of quality).
• Customer & Supplier Relations: Serve as a key contact for all customer quality requirements (e.g., customer quality manual management, audits, and complaints), conduct vendor surveys, manage supplier quality and audits.
• Compliance: Ensure adherence to industry-specific requirements (e.g., welding codes, automotive standards) and manage audits.

Qualifications & Skills

• Experience: While no particular credentialed degree is required, proven quality management experience in a manufacturing/metalworking environment (stamping, fabrication, welding, machining) is a must.
• Technical Skills: Proficiency with APQP components such as PFMEA, Control Plans, SPC, PPAP, MSA, NDT methods, and relevant software. Ability to use and maintain quality control equipment (e.g., CMM, optical comparator, calipers, and gauges).
• Soft Skills: Strong leadership, problem-solving, analytical, communication, and organizational skills. Must have discipline to ensure tasks are completed on schedule and as required by company policy or customer requirements. Diplomacy in dealing with customers and staff in difficult situations when quality issues arise.

Hands-on involvement on the shop floor. Interpreting technical drawings and customer requirements. Conducting internal and supplier audits.