Quality Assurance Manager

PPG; Greensboro (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

PPG, a global coatings leader, seeks a Quality Assurance Manager to lead manufacturing-site quality at the Greensboro, NC facility. You will report to the Plant Manager and drive site-wide quality performance, customer communications, and cross-site quality initiatives.

You will guide the Quality team, ensure ISO/IATF compliance, and champion data-driven actions to improve yield, reduce defects, and support New Product Launches. This role is on-site in Greensboro, NC.

Qualifications

• Bachelor's degree or higher in engineering or related field.
• Six Sigma Green Belt certification.
• Working knowledge of ISO 9001/IATF standards and core quality tools.

Responsibilities

• Lead site quality performance and act as quality representative for the business unit.
• Oversee KPI and customer scorecards reporting for the site and business.
• Deploy strategic quality initiatives with SBU alignment and standardization across sites.
• Escalate high severity quality incidents and ensure timely customer communications.
• Promote data-driven quality improvement programs to enhance yield and reduce non-conformance costs.
• Coordinate product qualification related quality activities and support LOB launches.
• Provide quality leadership and coaching to the Quality team.
• Ensure implementation of global/regional quality procedures and foster a quality culture.

Skills

Quality management

Leadership

Problem solving

Education

Bachelor's degree or higher in Engineering or related field

Six Sigma Green Belt certification

Tools

ISO 9001 / IATF standards

Job description

As the Quality Assurance Manager, you will lead quality for a manufacturing site with a defined business unit focus, oversee the site quality performance and act as quality representative for the business unit. You will work onsite in Greensboro, NC and report to the Plant Manager.

Key Responsibilities

• Ensure consistent measurement and reporting quality performance for the site and the business (internal KPI & customer scorecards)
• Ensure strategic quality initiatives are deployed and implemented with SBU alignment
• Improve standardization and lead cross site problem solving & Quality programs
• Ensure that customer quality communications and agreements are timely, in place, and upheld and serve as escalation point for High Severity quality incidents
• Promote data-driven quality improvement programs to improve yield/productivity cost of non-conformance and customer complaints performance for the defined sites/ business
• Gate keeper in regional level (cross site scoped) quality MOC, and New Product Launches
• Promote the use of the Advanced Product Quality Planning tools (cross site FMEA review, standardized control for critical to quality process parameters)
• Coordinate product qualification related quality activities
• Provide quality leadership and coaching Quality team
• Ensure implementation of global/regional quality procedures and promote quality culture
• Guide discrete projects to improve product quality, solve repeat quality and service incidences and ensure sharing of insights and best practices

Qualifications

• Bachelor's degree or higher in Engineering or related field
• 5+ years of quality management experience, preferred in automotive industry
• 3+ years of people management or supervisory experience
• Six Sigma Green Belt certification
• Working knowledge of ISO 9001/ IATF standards and core quality tools

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.