Quality Assurance Manager

Egreenservices; Akron (OH); On-site; USD 94,000 - 138,000; Full time

Benefits offered by this job

Stock options

Learning budget

Weekly coaching

Job summary

Dell in Akron, OH seeks a Quality Assurance Manager to own hands-on QA initiatives and drive collaboration across teams. The role offers leadership in bug tracking, code refactoring, and process definition, with clear opportunities to level up within a fast-paced tech environment in Akron.

Salary ranges from $94,000 to $138,000 plus stock options, learning budgets, and weekly coaching. The ideal candidate will combine strong listening, documentation discipline, and a proactive, positive presence

Qualifications

• 7+ years of practical quality assurance or management experience.
• Strong listening skills and ability to read room dynamics.
• Disciplined in documenting work while it's fresh.
• Curiosity to read docs and survive in fast-paced environments.
• Proven rapport-building and collaborative presence.

Responsibilities

• Profile bug tracking memory usage and chase leaks in Akron nodes.
• Profile and refactor legacy code to reduce technical debt.
• Pair API testing with JIRA in a scalable pipeline.
• Set the JIRA coding standards for Dell engineering.
• Own stakeholder management for Akron release milestones.
• Integrate JIRA events into the Analytics pipeline for reports.
• Mentor newer managers on how Dell wires analytics together.

Skills

7+ years experience

Active listening

Documentation discipline

Curiosity to read docs

Rapport building

Positive presence

Job description

Hard problems in Xray don't intimidate you; they're the reason you open your laptop, which makes you our kind of Quality Assurance Manager. This manager role pairs a $94,000 - $138,000 salary with hands‑on ownership, a collaborative team, and clear opportunities to level up.

Key Responsibilities

• Profile Bug Tracking memory use and chase down the leaks crashing Akron nodes
• Profile and refactor legacy code to reduce technical debt over time
• Pair API Testing and JIRA in a pipeline Dell can extend without your help later
• Set the JIRA coding standards the rest of Dell engineering follows
• Own the Stakeholder Management release that Akron leadership has circled on the calendar
• Stitch JIRA events into the Analytical Thinking pipeline feeding Dell's technology reports
• Mentor newer manager hires on how Dell actually wires Analytical Thinking together

What You'll Bring

• Sound instincts for reading a room you've never been in before
• 7+ years that left you with strong instincts and few instincts
• The kind of listening that makes the other person feel heard
• The discipline to document while it's fresh, not after it's forgotten
• The kind of curiosity that reads the docs before asking
• Strong rapport‑building skills and a genuinely positive presence

Dell took everything frustrating about technology and rebuilt it from scratch in Akron, OH, with empathy‑led attention to JMeter. Growth budgets at Dell are generous because a sharper Bug Tracking you means a stronger team.

Salaries here begin at $94,000 - $138,000, complemented by stock options, learning budgets, and weekly one‑on‑one coaching.