Quality Assurance Manager

General Atomics; Acton (MA); On-site; USD 126,000 - 230,000; Full time

Job summary

General Atomics Electromagnetic Systems (GA-EMS) seeks a Quality Assurance Manager to lead the QA program across design, production, and testing activities. You will develop standards per ISO 9000 and AS9100, drive corrective actions, coordinate audits, and mentor QA staff while traveling up to 50% to support multiple sites in defense, space and commercial programs.

This role reports to a senior manager and emphasizes technical leadership, risk management, and compliance with government

Qualifications

• Requires 13+ years of progressively complex QA experience
• Strong knowledge of QA principles, regulations, and practices
• Familiarity with ISO 9000/AS9100 quality systems and leadership skills

Responsibilities

• Direct QA activities to meet quality and financial objectives.
• Develop standards for inspecting and testing products.
• Design and analyze inspection processes and perform QA tests.
• Coordinate safety and environmental reviews.
• Align QA with corporate audit program and QA manuals.
• Audit quality systems and drive corrective actions.
• Review engineering designs to include QA requirements.
• Collaborate to set technical, schedule, quality and financial objectives.
• Provide technical leadership and develop QA staff.
• Act as QA spokesperson with management, customers and regulators.
• Oversee security of proprietary technology.

Skills

QA leadership

ISO 9000

AS9100

Project planning

Communication skills

Education

Bachelor's degree in engineering

Master's degree in engineering

PhD in engineering

Job description

Job Summary

General Atomics Electromagnetic Systems (GA-EMS) designs and manufactures first-of-a-kind electromagnetic and electric power generation systems. GA-EMS’ expanding portfolio of specialized products and integrated system solutions support critical fleet, space systems and satellites, missile defense, power and energy, and process and monitoring applications for defense, industrial, and commercial customers worldwide.

General Atomics Electromagnetic Systems (GA-EMS) designs and manufactures first-of-a-kind electromagnetic and electric power generation systems. GA-EMS’ expanding portfolio of specialized products and integrated system solutions support critical fleet, space systems and satellites, missile defense, power and energy, and process and monitoring applications for defense, industrial, and commercial customers worldwide.

We have an exciting opportunity for a Quality Assurance Manager to join our team!

This position typically reports to a senior manager and is responsible for the planning, managing, and technical performance of a Quality Assurance (QA) program. Directs all phases of QA including developing, evaluating, implementing, and monitoring quality management policies, principles and standards, such as ISO-9000 and AS9100 quality systems, to ensure compliance with customer/product standards and governmental regulatory requirements. Typically accomplishes objectives through subordinate management. May be responsible for decisions that have an extended impact on outcomes where erroneous decisions could result in critical delays and modifications to projects.

DUTIES AND RESPONSIBILITIES

• Direct QA activities including planning, implementing, and managing technical performance to ensure quality and financial objectives are attained.
• Develop and implement defined and specific standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products.
• Design and analyze inspection and testing processes, mechanisms and equipment; conduct quality assurance tests; and perform statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications.
• Coordinate safety and environmental compliance reviews.
• Align QA program for the unit(s) with the corporate QA internal and external audit program, corrective action system, Quality Assurance Records Center, maintenance of QA manuals and procedures, QA policies and procedures, measuring and test equipment calibration program, and inspection laboratories.
• Audit quality systems for deficiency identification and correction. Investigate issues and develop innovative and practical solutions to complex technical and quality problems ensuring that corrective measures meet acceptable reliability standards.
• Participate in reviewing engineering designs to contribute quality requirements and considerations.
• Collaborate with management to develop and implement current and annual technical, schedule, quality, and financial objectives for the QA program(s) to ensure strategic business objectives are met. May also participate in the development of annual and long-term objectives for the organization.
• Ensure technical leadership and excellence is maintained by directing and participating in the planning, attraction, selection, retention, and development of the required management, professional, and technical talent.
• May act as a primary QA spokesperson with line management, program managers, technical staff, customers, and government regulators.
• Oversee the development of and ensure the security of proprietary technology while maintaining the strict confidentiality of sensitive information.
• Other duties as assigned or required.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Job Qualifications

• Typically requires a Bachelors, Masters or PhD in engineering or a related technical field as well as thirteen or more years of progressively complex QA experience. May substitute equivalent experience in lieu of education.
• Must demonstrate detailed and extensive working knowledge and understanding of QA principles, concepts, theories, regulations and practices; extensive knowledge of ISO 9000 and AS9100 quality system; and leadership skills including organizing, planning, scheduling and coordinating workloads to meet established deadlines and milestones.
• Must possess
  • (1) the ability to resolve complex technical and management issues
  • (2) strong verbal and written communication skills to accurately document, report and present findings
  • (3) strong interpersonal skills to effectively interface with all levels of employees, management and outside representatives.
  • The ability to work on a self-initiated basis, in a team environment, and be able to work extended hours and travel as required.
• Highly desired:
  • currently possess or have the ability to obtain a DOD “SECRET” level security clearance
  • a proven track record of successful management across multiple sites
  • previous experience in Space related products such as satellite manufacturing, integration and testing
  • previous experience in delivering products that support Space Programs and associated customers
• Travel = 50%

Job Type: Full-Time Salary

Salary range: 125,810 - 229,670