Quality Assurance Manager

Workforcesystem; Abilene (TX); Hybrid; USD 59,516 - 66,960; Full time

Job summary

An established industry player is seeking a Quality Assurance Manager to oversee and evaluate workforce development programs. This full-time role offers a competitive salary and the opportunity for telework, while requiring the selected candidate to reside in Texas. Ideal applicants will possess strong communication and time management skills, along with a bachelor's degree. This position not only allows for independent work but also involves collaborating with various stakeholders to ensure compliance and effectiveness in service delivery. Join a dedicated team committed to enhancing workforce solutions in West Central Texas!

Qualifications

• Bachelor’s degree from an accredited college or university is required.
• Experience in workforce development and Texas Workforce system is desirable.

Responsibilities

• Oversight and evaluation of workforce development programs and services.
• Evaluate the effectiveness of the workforce system.

Skills

Independent Work

Time Management

Effective Communication

Education

Bachelor’s Degree

Job description

Quality Assurance Manager

The Workforce Solutions of West Central Texas Board is seeking to hire a Quality Assurance Manager. This is a full-time, regular position. Salary range is $5,333 to $6,000 monthly, depending on experience. Experience in workforce development and the Texas Workforce system is highly desirable. A bachelor’s degree from an accredited college or university is required.

Responsibilities:

1. Oversight, monitoring, and evaluation to determine compliance of workforce development programs and services operated through subrecipients, contractors, and vendors.
2. Evaluation of the effectiveness of the system.

Qualifications:

1. Ability to work independently.
2. Excellent time management skills.
3. Effective communication skills, both orally and in writing.

The selected candidate will be employed by Workforce Solutions of West Central Texas but will perform services for Workforce Solutions Permian Basin under a loaned employee agreement. The position is eligible for telework; however, the individual must reside in the State of Texas with preference for individuals who reside in West Central Texas or Permian Basin workforce development regions. The selected individual must be able to travel to board offices and/or workforce centers located within both regions periodically; however, most work may be performed off-site.

Applications will be accepted beginning Monday, March 3, 2025, and must be received no later than 5:00pm on Friday, March 21, 2025. Download the full job description under Job Details and apply online or visit our Job Openings page to access the Board application in PDF format. Applicants should not submit a resume with the application or in lieu of an application.

The Region XIV Education Service Center serves as the employer of record for the Workforce Development Board staff. Employees will participate in the Teacher Retirement System. Workforce Solutions of West Central Texas is a drug-free/smoke-free workplace.

Equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.