Quality Assurance Lead — ISO & Continuous Improvement

ADP, Inc.; Shelbyville (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Century Mold in Shelbyville, TN seeks a Quality Manager to lead the Quality Department and uphold all related procedures. The role requires managing staff, ensuring compliance with ISO/TS 16949, and driving continuous improvement across manufacturing processes.

Responsibilities include coordinating audits, handling customer quality issues, and delivering action plans for corrective actions. Strong leadership, attention to safety, and collaboration with engineering are essential for success in

Qualifications

• Bachelor's degree or equivalent experience; ISO/TS 16949 audit capability.
• Quality or Engineering degree preferred; ASQ or RAB/QSA certification a plus.
• Familiar with AIAG core tools, GD&T, and Statistical Process Capability.

Responsibilities

• Lead the Quality Department and manage subordinate activities.
• Ensure adherence to quality system procedures and requirements.
• Maintain safety rules and enforce compliance through staff.
• Track attendance and enforce the Attendance Policy.
• Oversee calibration processes and internal corrective actions.
• Interact with customers on quality issues and improvement projects.
• Approve or contest customer charge backs for quality issues.
• Report metrics to Engineering Manager and drive continuous improvement.

Skills

Quality management

Leadership

Communication

Auditing

Education

Bachelor's degree

Quality/Engineering degree preferred

Tools

Minitab

ANSTAT

Microsoft Office Suite

Job description

Century Mold in Shelbyville, TN seeks a Quality Manager to lead the Quality Department and uphold all related procedures. The role requires managing staff, ensuring compliance with ISO/TS 16949, and driving continuous improvement across manufacturing processes.

Responsibilities include coordinating audits, handling customer quality issues, and delivering action plans for corrective actions. Strong leadership, attention to safety, and collaboration with engineering are essential for success in