Quality Assurance Lead — DC Ops & Process Improvement

Hultafors Group North America, Inc.; Town of Richfield (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Hultafors Group North America is seeking a hands-on Quality Assurance Supervisor to lead the DC QA team and ensure product quality from inspection to shipment. You’ll drive defect reduction, maintain inspection records, and coordinate with cross-functional partners on process improvements and supplier quality.

You will mentor staff, oversee rework, ensure measuring equipment and vision systems are calibrated, and help uphold 5S and ISO standards across the site in Wisconsin.

Qualifications

• High school diploma or GED.
• 3+ years of experience in quality assurance, supplier management, and/or manufacturing operations.
• Experience leading or supervising employees in manufacturing, warehouse, or quality environments.
• Understanding of quality systems, inspection processes, defects, and documentation requirements.
• Strong communication, training, problem-solving, and multitasking skills.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Supervise the daily work of the DC Quality team, including the Quality Lead.
• Set priorities and allocate work based on inspection, rework, shipping, and business needs.
• Coach, train, and develop team members.
• Support hiring, onboarding, performance management, and cross-training.
• Maintain consistent expectations for safety, attendance, conduct, quality, and performance.
• Ensure incoming materials, reworked products, and inspected goods meet quality standards.
• Oversee inspection records, defect documentation, reports, photos, and related quality documentation.
• Ensure measuring equipment, fixtures, gauges, and vision systems are properly maintained and ready for use.
• Coordinate rework of nonconforming materials and manage product deviations.
• Identify recurring defects and quality trends and elevate issues with supporting data and corrective actions.
• Lead continuous improvement focused on quality, productivity, standardization, defect reduction, inventory accuracy, and cost of quality.
• Use 5 Why, Fishbone, Pareto, and Corrective Action methodologies.
• Partner with warehouse and internal teams to improve material flow and resolve bottlenecks.
• Maintain expectations related to 5S, ISO, safety, sustainability, and the work environment.
• Assist with new-product sample inspections and quality readiness for new or revised products.
• Support return-to-supplier activities and nonconforming product control.
• Maintain product traceability and inventory integrity within quality processes.
• Keep Global Quality Assurance Manager informed of performance, risks, trends, and resource needs.

Skills

Leadership

Problem-solving

Communication

Training

Multitasking

Microsoft Office

Education

High school diploma or GED

Associate or bachelor’s degree in Quality Management, Engineering, Manufacturing, or related field

Tools

Calipers

Micrometers

Gauges

Fixtures

Vision systems

Job description

Hultafors Group North America is seeking a hands-on Quality Assurance Supervisor to lead the DC QA team and ensure product quality from inspection to shipment. You’ll drive defect reduction, maintain inspection records, and coordinate with cross-functional partners on process improvements and supplier quality.

You will mentor staff, oversee rework, ensure measuring equipment and vision systems are calibrated, and help uphold 5S and ISO standards across the site in Wisconsin.