Quality Assurance Lead

HMSA; Honolulu (HI); Hybrid; USD 100,000 - 150,000; Full time

Job summary

HMSA in Hawaii is seeking a Quality Assurance leader to drive QA strategy across initiatives, ensuring robust testing practices and delivery quality. This role focuses on risk-based testing, automation adoption, and measurable quality metrics.

You will collaborate with business stakeholders, product owners, and development teams, manage QA resources, and lead defect triage and test environment readiness. This hybrid Honolulu-based position invites you to elevate testing standards and continuous

Responsibilities

• Collaborate closely with business stakeholders, product owners, business analysts, and subject matter experts to understand business processes and requirements.
• Facilitate requirement review sessions to identify ambiguities, gaps, and testability concerns.
• Translate business requirements into detailed test scenarios and test cases.
• Work directly with business partners to validate expected outcomes and acceptance criteria.
• Ensure traceability between requirements, test cases, and defects.
• Develop and execute comprehensive test strategies, plans, and schedules for assigned projects and releases.
• Lead QA efforts for medium to large complex projects
• Define testing scope, approach, environments, tools, data requirements, and resource needs.
• Coordinate and manage test activities across functional, regression, integration, system, performance, security and user acceptance test cycles.
• Ensure traceability from user stories, requirements, and acceptance criteria to test coverage and results.
• Monitor progress of manual and automated test execution across all QA resources.
• Identify risks, issues, and test environment constraints that may impact timelines or quality.
• Ensure all test activities follow standard documentation, evidence capture, and sign-off processes.
• Oversee defect management and ensure timely logging, triage, prioritization, and resolution.
• Lead & facilitate daily test and defect review meetings with development, product, and business teams.
• Track and report defect trends, root causes, and quality metrics to leadership.
• Coordinate activities to ensure test environments are properly configured and stable.
• Oversee readiness and maintenance of test data sets and data refresh cycles.
• Provide regular status updates on test progress, risks, metrics, and achievement of quality goals.
• Recommend process improvements to enhance test efficiency, automation adoption, and overall quality.
• Support retrospectives and post release reviews to identify quality improvements and lessons learned.

Job description

Business & Requirements Analysis

• Collaborate closely with business stakeholders, product owners, business analysts, and subject matter experts to understand business processes and requirements.
• Facilitate requirement review sessions to identify ambiguities, gaps, and testability concerns.
• Translate business requirements into detailed test scenarios and test cases.
• Work directly with business partners to validate expected outcomes and acceptance criteria.
• Ensure traceability between requirements, test cases, and defects.

Test Management & Test Execution

• Develop and execute comprehensive test strategies, plans, and schedules for assigned projects and releases.
• Lead QA efforts for medium to large complex projects
• Define testing scope, approach, environments, tools, data requirements, and resource needs.
• Coordinate and manage test activities across functional, regression, integration, system, performance, security and user acceptance test cycles.
• Ensure traceability from user stories, requirements, and acceptance criteria to test coverage and results.
• Monitor progress of manual and automated test execution across all QA resources.
• Identify risks, issues, and test environment constraints that may impact timelines or quality.
• Ensure all test activities follow standard documentation, evidence capture, and sign-off processes.
• Oversee defect management and ensure timely logging, triage, prioritization, and resolution.
• Lead & facilitate daily test and defect review meetings with development, product, and business teams.
• Track and report defect trends, root causes, and quality metrics to leadership.
• Coordinate activities to ensure test environments are properly configured and stable.
• Oversee readiness and maintenance of test data sets and data refresh cycles.
• Provide regular status updates on test progress, risks, metrics, and achievement of quality goals.
• Recommend process improvements to enhance test efficiency, automation adoption, and overall quality.
• Support retrospectives and post release reviews to identify quality improvements and lessons learned.

Quality Assurance Governance & Oversight

• Contribute to the development and maintenance of all software QA processes and metrics to ensure adherence to established QA methodologies, standards, and industry best practices.
• Drive improvements in testing efficiency, effectiveness, and quality outcomes.
• Promote "shift-left" testing and quality engineering principles.
• Provide guidance, coaching, and mentorship to QA & Test team members.
• Foster and promote a collaborative, high performing QA culture within the IT organization.

Collaboration & Continuous Improvement

• Participate in Agile ceremonies (backlog refinement, sprint planning, retrospectives, etc.).
• Identify opportunities for test automation and process optimization.
• Partner with QA Engineers and development teams to expand automated test coverage
• Champion the adoption of testing automation solutions

Perform all other miscellaneous responsibilities and duties as assigned or directed.

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