Quality Assurance Lab Tech

PetIQ, LLC; Springville (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

PetIQ, LLC is seeking a detail-oriented Quality Assurance Lab Technician to support the QA Lab Manager and Director in pursuing food safety and compliance. The role involves documenting EMPs, verifying equipment, and coordinating sample processing for third-party testing, maintaining clean work areas, and upholding safety standards.

The individual will contribute to daily product sample reviews and collaborate with the PetIQ Manufacturing team to ensure quality and regulatory adherence across

Qualifications

• Must understand cGMPs and food safety requirements.
• Demonstrated ability to work in a team and promote collaboration.
• Strong attention to detail and accuracy in documentation and testing.
• Professional communication with cross-functional teams.
• Self-motivated, able to work under pressure and meet deadlines.
• Able to understand and follow verbal and written directions in English.

Responsibilities

• Assist QA Lab Manager and QA Director in pursuit of food safety and compliance.
• Document EMP and other testing data in logs.
• Verify lab equipment (water activity meters, pH meters, temp devices, scales).
• Process samples sent for third-party testing and report findings.
• Maintain organized work area and follow safety standards.
• Contribute to daily display of product samples for management review.

Skills

cGMPs and food safety

Team collaboration

Attention to detail

Professional communication

Self-motivated under pressure

Ability to follow directions inEnglish

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Google Workspace

Job description

We're seeking a highly motivated and detail-oriented individual to join our Quality Assurance team!

Assists the Quality Assurance Lab Manager, Quality Assurance Director, and Sanitation Manager in the pursuit and support of food safety and compliance. The following is a listing of duties performed by the Quality Assurance Lab Technician. Responsibilities will further expand as assigned by the Quality Assurance Lab Manager or Quality Assurance Director.

Essential Duties and Responsibilities:

Individual:

• Embrace a team mindset, not only within the department but companywide. The objective is that all employees have a strong work ethic and working relationship with one another.
• Demonstrate an ability to understand, support, promote, and enhance the PetIQ vision, strategy, and culture.
• Efforts to develop good judgment and improve knowledge in the areas of internal environmental impact and monitoring, food safety, cGMP’s, and strategies for department improvement.
• Establish an effective working rapport with all employees of the company with the objective of creating an environment of collaboration, safety, care, teamwork, and accountability.
• Maintain an organized and clean work area.

Departmental:

• Attends QA/QC training classes and aside from training as required.
• Is thoroughly trained and aware of SOP's.
• Provides timely feedback to R&D upon request.
• Participates in the Corrective Action process where necessary.
• Maintain a positive attitude, know company policies, handbook policies, and be willing to follow them.
• Maintains excellent communication and relationships with other employees to foster team cohesion.
• Work safely by following all safety standards and procedures.
• Document all Environmental Monitoring Program (EMP) and another misc testing into the applicable logs.
• Responsible for the verification of lab equipment such as water activity meters, pH meter, temperature measuring devices, and scales.
• Responsible for documenting and reporting findings related to EMP and sampling deviations.
• Follow up on findings from the EMP.
• Participate in the daily display of product samples for management review.
• Participate in the processing of all samples being sent to a third party for testing, e.g. Final Product, WIP, R&D, misc…
• Daily temperature and humidity checks of the warehouse.
• Verifications of the freezer and refrigerated rooms.
• Annual Compressed Air and Water Potability sampling, testing, and reporting.
• Other verification activities as required.
• Be capable of performing some of your manager’s responsibilities through training as assigned.
• Collect, label, and maintain ingredient retention samples for archival purposes.
• Complete test preparation and follow up on associated inbound ingredient inspections.
• Perform other duties as assigned.

Company:

• Accurate reporting – timely inputting of information, e.g., Micro’s associated with equipment inspections, Micro’s associated with environmental and space releases, processing samples for third party testing, quality standards, etc., and
• Others to be defined
• Additional duties may be assigned and/or required

Physical requirements:

• Ability to physically stand, bend, squat, and lift up to 50 pounds regularly
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Personal Qualifications:

• Must understand cGMP’s and food safety.
• Direct experience in FDA regulated industries in Food – Human/Non-human(pet), Dietary supplements, or Pharma.
• Must be self-motivated and able to work under pressure and pay attention to detail.
• Must be able to communicate professionally and work with the entire PetIQ Manufacturing team for the success of the company
• Ability to work as part of a team and maintain a positive attitude
• Ability to adhere to schedule work hours
• Maintain proper hygiene
• Must be able to understand and follow verbal and written directions in English

Education Requirements:

• High School Graduate or GED Equivalent

Working knowledge of Microsoft Word, Excel, Outlook, and Google.

Use of standard office equipment (copier, fax, calculator, etc.) is required.

Rudimentary mathematical skills needed.

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?

We have an incredible culture built on our core values that are embedded in everything we do. Our values are:

• Pet Parent Focused:Everything we do starts with the pet parent in mind. We’re dedicated to improving pet health and wellbeing through every interaction, product, and service we provide.
• Results Oriented:We deliver with purpose and follow through with clarity, accountability, and impact—because results matter for our teams, our partners, and the pets we serve.
• Humble and Hungry:We bring passion and confidence without ego. We’re always learning, improving, and striving to do better—for ourselves, our teams, and our customers.
• Adaptive & Agile:We embrace change, move fast, and use it as our next advantage in creating innovative solutions for pets and their families.
• Stronger as a Pack:Collaboration is at the heart of how we work. We help each other win, because we know exceptional teams build something greater than any one of us could alone

Closing:

PetIQ is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, familial status, domestic partnership or civil union status, military or veteran status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.

We believe in providing equal opportunities for all qualified individuals and strive to create a work environment free from discrimination, harassment, and retaliation. If you require a reasonable accommodation during the application or employment process, please contact [e-mail]

By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.

PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.