Quality Assurance Lab Manager

Henkel; West Hazleton (Luzerne County); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

401k matching

Parental Leave

Tuition reimbursement

Job summary

Henkel in the United States seeks a QA Laboratory Leader to manage and develop a team of QA Technicians, ensuring GMP-compliant testing and quality across laboratory operations.

The role requires 5+ years in QA/QC leadership within regulated manufacturing, with strong problem-solving and deep knowledge of quality systems and regulatory requirements. On-site work supports a fast-paced product environment with a commitment to safety and continuous improvement.

Qualifications

• Bachelor's degree in a scientific field related to QA or manufacturing.
• 5+ years of QA/QC or laboratory leadership in regulated manufacturing.
• Experience leading teams and driving quality/compliance.

Responsibilities

• Lead, coach, and develop a team of QA Laboratory Technicians with a focus on quality and safety.
• Oversee day-to-day lab operations, testing programs, and equipment reliability.
• Ensure compliance with GMP, Health Canada, customer and internal quality standards.
• Manage calibration, qualification, maintenance and service programs for lab equipment.
• Serve as site quality expert for product specs, raw materials, and quality documentation.
• Lead validation activities, annual product reviews, and stability programs.
• Drive continuous improvement to enhance efficiency, quality and operations.

Skills

People leadership

Problem solving

Quality mindset

Regulatory awareness

Communication

Education

Bachelor's degree in Chemistry / Biology / Pharmaceutical Sciences / Quality Assurance

Tools

SAP

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Lead, coach, and develop a team of QA Laboratory Technicians while fostering a culture of quality, safety, and continuous improvement.
• Oversee day-to-day laboratory operations, including testing programs, laboratory methods, equipment reliability, and quality system compliance.
• Ensure Compliance with GMP, Health Canada, customer, and internal quality standards across laboratory and manufacturing activities.
• Manage laboratory equipment calibration, qualification, preventive maintenance, and vendor-supported service programs.
• Serve as the site quality expert for product for product specifications, formulas, raw material standards, and controlled quality documentation.
• Lead validation activities, annual product reviews, and stability programs to support product quality and regulatory compliance.
• Drive continuous improvement initiatives that enhance laboratory efficiency, quality performance, and operational effectiveness.

What makes you a good fit

• Bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, Quality Assurance, or a related scientific field preferred.
• 5+ years of Quality Assurance, Quality Control, or laboratory leadership experience within a regulated manufacturing environment.
• Proven experience leading and developing teams while driving quality and compliance performance.
• Strong knowledge of GMP regulations, quality systems, validation principes, and regulatory compliance requirements.
• Experience managing laboratory equipment calibration, maintenance, and quality documentation systems.
• Working knowledge of manufacturing operations, including blending, production, packaging, and warehousing processes.
• Strong problem-solving and root cause investigation skills; SAP and ISO 9001/14001/45001/50000 experience are a plus.

Some benefits of joining Henkel

• Health Insurance: affordableplans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time offincluding sick, vacation, holiday and volunteer time, flexible & hybridwork policies (depending on role), and vacation buy / sell program
• Financial: 401k matching,employee share plan with voluntary investment and Henkel matching shares,annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week genderneutral parental leave (up to 20 weeks for parents giving birth), fertilitysupport, adoption & surrogacy reimbursement, discounted child and elderlycare, and scholarships
• Career Growth: diverse nationaland international growth opportunities, access to thousands of skillsdevelopment courses, and tuition reimbursement

The salary rangefor this role is $115,000.00. This range represents the good‑faith minimumand maximum wages the Company reasonably expects to offer for this role at thetime of posting.In addition to base salary, this position may be eligiblefor incentive pay or other forms of compensation, as applicable. TheCompany also offers a comprehensive benefits package as described above. Actualcompensation will be based on factors such as the candidate’s skills,experience, education, training, and work location. This posting is intended tocomply with all applicable state and local pay transparency laws.

Henkel does notaccept unsolicited resumes from search firms or employment agencies.Unsolicited referrals and resumes are considered Henkel property and therefore,Henkel will not pay a fee for any placement resulting from the receipt of anunsolicited referral.

At Henkel, wecome from a broad range of backgrounds, perspectives, and life experiences. Webelieve the uniqueness of all our employees is the power in us. Henkel is anequal opportunity employer. We evaluate qualified applicants without regard torace, color, religion, sex, age, national origin, disability, veteran status,genetic information, and other legally protected categories.