Quality Assurance Lab Manager

Henkel; West Hazleton (Luzerne County); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Health Insurance

401k Matching

Parental Leave

Tuition Reimbursement

Hybrid work options

Job summary

Henkel is hiring for a QA Laboratory Leader to oversee a team of QA Technicians and manage testing programs, equipment reliability, and quality systems. You will ensure GMP and Health Canada compliance across lab and manufacturing activities, and drive continuous improvement in quality and efficiency.

The role requires a Bachelor's degree in a related field and 5+ years' leadership experience in a regulated environment. This is a full-time on-site position with a comprehensive benefits package.

Qualifications

• Bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, Quality Assurance, or related field preferred.
• 5+ years of Quality Assurance/Quality Control or laboratory leadership in regulated manufacturing.
• Proven experience leading and developing teams while driving quality and compliance.

Responsibilities

• Lead, coach, and develop a team of QA Laboratory Technicians.
• Oversee day-to-day laboratory operations including testing programs and equipment reliability.
• Ensure GMP, Health Canada, customer and internal quality standards compliance.

Skills

Quality leadership

Problem-solving

Root cause analysis

GMP knowledge

Education

Bachelor's degree in Chemistry/Science

Tools

SAP

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What You´ll Do

• Lead, coach, and develop a team of QA Laboratory Technicians while fostering a culture of quality, safety, and continuous improvement.
• Oversee day-to-day laboratory operations, including testing programs, laboratory methods, equipment reliability, and quality system compliance.
• Ensure Compliance with GMP, Health Canada, customer, and internal quality standards across laboratory and manufacturing activities.
• Manage laboratory equipment calibration, qualification, preventive maintenance, and vendor-supported service programs.
• Serve as the site quality expert for product for product specifications, formulas, raw material standards, and controlled quality documentation.
• Lead validation activities, annual product reviews, and stability programs to support product quality and regulatory compliance.
• Drive continuous improvement initiatives that enhance laboratory efficiency, quality performance, and operational effectiveness.

What makes you a good fit

• Bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, Quality Assurance, or a related scientific field preferred.
• 5+ years of Quality Assurance, Quality Control, or laboratory leadership experience within a regulated manufacturing environment.
• Proven experience leading and developing teams while driving quality and compliance performance.
• Strong knowledge of GMP regulations, quality systems, validation principes, and regulatory compliance requirements.
• Experience managing laboratory equipment calibration, maintenance, and quality documentation systems.
• Working knowledge of manufacturing operations, including blending, production, packaging, and warehousing processes.
• Strong problem-solving and root cause investigation skills; SAP and ISO 9001/14001/45001/50000 experience are a plus.

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $115,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.