Quality Assurance Engineer (Manual)

Root16, LLC; Chicago (IL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Discretionary Unlimited PTO

Wellness benefit for gym membership

Learning allowance for courses

Remote or hybrid options

Excellent medical, vision, and dental benefits

Job summary

Root16, LLC in Chicago, Illinois, is looking for a QA Manual Tester to join its collaborative team. This position involves creating comprehensive test plans and executing tests within an Agile development team. The role focuses on manual testing and requires effective communication with developers and project managers to resolve product anomalies.

The ideal candidate will have 1–5 years of QA experience, along with a detail-oriented approach to testing. Root16 offers a supportive environment where employees can thrive through shared learning and rewards.

Qualifications

• 1–5 years of hands-on QA manual testing experience in a client and/or web services environment, adhering to Agile methodologies.
• Ability to write clear, concise, detail-oriented test plans and test cases.
• Willingness to learn new features in Microsoft Dynamics and the Power Platform.

Responsibilities

• This role is 100% manual testing.
• Create and execute detailed test plans for user stories.
• Perform in-depth research to define problems and offer solutions.

Skills

QA manual testing

Agile methodologies

Writing test plans

Azure Dev Ops

Understanding specifications

Education

Bachelor's degree preferred

Tools

HTML

CSS

JavaScript

GitHub Copilot

Job description

About Us

At Root16 Reply, our company is built around two things…our people and our clients. While other firms spend most of their time worrying about things like expanding their footprint and bottom line, we’re more concerned about doing what’s right for our employees and our clients. We want to do everything in our power to make sure our clients, our team, and our organization, are successful. We’re looking to build true partnerships, and tackle challenges with our clients head‑on; bringing our people, vision, and experience to the forefront. We take great pride in our work, and have fun doing it.

We do not provide sponsorship or hire students who are currently on OPT, F‑1 or J‑1 student visas.

Who we are

• We are technologists
• We are customer engagement enthusiasts
• We are listeners and researchers
• We are doers, thinkers and problem solvers
• We are collaborative and cooperative
• We are accountable to one another – and for one another

What we look for

• People who are smart, honest and genuine
• People who take pride in their work
• People willing to do what it takes and think outside the box
• People who are life‑long learners and help others learn along the way
• People who laugh and don’t take themselves too seriously
• People who do right by others
• People who appreciate the abilities and differences of others
• People who want to participate in building a positive work culture

What we offer

• Collaborative environment without politics, micro‑management or burdensome tools and processes
• Remote or hybrid options, flexible work environment with social events
• Empowerment to make your mark
• Growth defined by experiences, not tenure or rank
• Invest in Your Nest benefit to upgrade home office
• Wellness benefit for gym membership or home exercise equipment
• Learning allowance for classes, training or personal pursuit
• Discretionary Unlimited PTO, 11 paid holidays, birthday off and summer hours
• Monthly cell phone / internet allowance
• Excellent medical, vision and dental benefits plus 401K with company match
• Education, certifications and training
• Casual dress

Responsibilities

• This role is 100% manual testing
• Engage with delivery teams via the Agile delivery processes
• Review deployed user stories and acceptance criteria
• Create and execute detailed, comprehensive test plans for user stories and associated acceptance criteria
• Establish and maintain traceability of requirements through test plans and cases
• Perform in-depth research to define the cause of the problem and offer solutions to the development team to resolve the problem
• Work closely with developers and/or project managers to reproduce, isolate, and resolve product anomalies or design issues
• Ensure that test plans and cases fully exercise every aspect of the solution
• Execute smoke/regression testing for each release
• Support and consult with other engineering departments to support their build and QA processes

Requirements

• 1–5 years of hands‑on QA manual testing experience in a client and/or web services environment, while adhering to Agile methodologies
• Writing clear, concise, detail‑oriented test plans and test cases (Azure Dev Ops experience is a plus)
• Ability to understand and create test plans from specifications or verbal communications
• Liaison with development, project management, and customer support
• Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform

Nice to have

• Bachelor’s degree preferred
• Background in one or more of the following Microsoft products: Dynamics 365 Sales, Marketing/CIJ, Customer Service, Portals, Customer Insights or Power Platform
• Knowledge of HTML, CSS and JavaScript
• Experience with GitHub Copilot and Claude code