Quality Assurance Engineer II - Customer Focused

Woodward, Inc.; Fort Collins (CO); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

401(k) match (4.5%)

Annual stock contribution (5%)

Tuition reimbursement & professional

12 paid holidays

Medical, dental & vision insurance

Paid parental leave

Adoption Assistance

Employee Assistance Program

Job summary

Woodward, Inc. is seeking a Customer Quality Engineer II to develop and maintain QA processes, analyze and resolve customer quality issues, and collaborate with engineering, production, and service teams.

The role emphasizes data-driven decision making and strong documentation practices. Ideal candidates will drive continuous improvement, mentor teammates, and ensure compliance with customer specifications and industry standards while contributing to Woodward's commitment to quality and customer

Qualifications

• Develop Quality Assurance Processes to ensure compliance with customer specifications and industry standards.
• Identify, investigate, and resolve customer quality problems using systematic problem solving.
• Collaborate with engineering, production, and customer service to address quality challenges.
• Maintain comprehensive quality reports and documentation to track performance metrics.
• Provide mentorship and guidance to new team members on quality practices.

Responsibilities

• Develop Quality Assurance Processes: establish and maintain QA protocols.
• Analyze Quality Issues: investigate and resolve customer quality problems.
• Collaborate with Cross Functional Teams: work with engineering, production, and customer service.
• Maintain Quality Documentation: update reports and metrics for continuous improvement.
• Provide Team Guidance: mentor new team members in quality practices.

Skills

Quality Assurance

Root Cause Analysis

Process Improvement

Data Analysis

Technical Documentation

Customer Relationship Management

Problem Solving

Communication

SPC

Cross functional Collaboration

Job description

Woodward, Inc. is seeking a Customer Quality Engineer II to develop and maintain QA processes, analyze and resolve customer quality issues, and collaborate with engineering, production, and service teams.

The role emphasizes data-driven decision making and strong documentation practices. Ideal candidates will drive continuous improvement, mentor teammates, and ensure compliance with customer specifications and industry standards while contributing to Woodward's commitment to quality and customer