Quality Assurance Engineer (Hybrid-Boston)

Lumeris Inc.; Massachusetts; Hybrid; USD 85,000 - 114,000; Full time

Benefits offered by this job

Medical, Vision and Dental Plans

401k with company match

Paid Time Off

Life Insurance

Disability Insurance

Employee Assistance Program

Learning and Development Opportunities

Job summary

Lumeris is seeking a Quality Assurance Engineer to design, develop, and execute end-to-end tests for AI-based workflows in a hybrid Boston-based role. You will verify AI-driven clinical and patient journeys, ensure data integrity, and support regulatory and business requirements in healthcare applications.

Ideal candidates bring 2+ years in QA, familiarity with automation tools, and experience testing healthcare AI or decision-support systems.

Qualifications

• 2+ years of QA experience in manual and functional testing across web and mobile apps.
• Hands-on with automation tools Playwright, Selenium, or Cypress.
• Experience with Azure DevOps, AWS or GCP, Jira and TestRail.
• Strong knowledge of testing methodologies, defect lifecycle, and quality best practices.
• Experience testing AI systems, rule engines, or data pipelines.
• Healthcare AI or clinical decision support tools experience.
• Knowledge of healthcare data standards (FHIR, HL7, claims, or EMRs).

Responsibilities

• Design and execute end-to-end functional test cases and plans for AI-driven workflows.
• Perform manual testing and contribute to automated testing across clinical and patient journeys.
• Translate user stories and acceptance criteria into high-quality test cases.
• Validate conversation quality and data integrity in AI agent interactions.
• Conduct end-to-end, regression, functional, and security testing across AI features and backend systems.
• Collaborate with Product, Engineering, Data Science, and clinical teams to clarify requirements and resolve blockers.
• Maintain traceability from requirements to test cases, defects, and release sign-offs.
• Coordinate with onsite and offshore QA teams to ensure testing alignment.

Job description

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time.

Position: Quality Assurance Engineer (Hybrid-Boston)

Position Summary: As a QA Engineer, you will be responsible for designing, developing, and executing end-to-end tests for AI-based workflows. You will ensure accuracy, usability, and compliance across patient-facing and clinical applications (such as AI agents, clinical applications, and client configurations). In this role, you will play a hands‑on part in verifying that product releases meet business expectations, support clinical safety, and maintain user trust.

Job Description: Key Responsibilities:

• Design and execute comprehensive end-to-end functional test cases and test plans specifically tailored for AI-driven workflows.
• Perform rigorous manual testing and contribute to automated testing across multiple clinical and patient journeys.
• Translate product user stories and acceptance criteria into well-defined, high-quality test cases that ensure thorough coverage.
• Validate conversation quality, data integrity, and complex edge cases within natural language AI agent interactions.
• Leverage hands‑on testing experience to systematically conduct end‑to‑end, regression, functional, and security testing across AI-driven features, interfaces, and backend systems.
• Collaborate with client‑side Product, Engineering, Data Science, and clinical teams to clarify technical requirements and resolve blockers.
• Maintain precise traceability of linking requirements to test cases, defects, and final release signoffs.
• Collaborate with onsite and offshore QA teams to ensure alignment in testing efforts.
• Identify, track, and document software defects, contributing to team QA dashboards and core quality KPIs (such as defect density and overall release health).

Desired Qualifications:

• Bachelor’s degree in Information Systems, Healthcare Informatics, or a related field.
• 2+ years of experience in Quality Assurance (QA), specializing in manual and functional testing across web and mobile applications
• Hands‑on experience using automation tools like Playwright, Selenium or Cypress
• Strong knowledge of software testing methodologies, test design techniques, defect lifecycle management, and quality best practices.
• Hands‑on experience testing AI systems, rule engines, or complex data pipelines.
• Experience validating healthcare AI or clinical decision support tools.
• Experience using tools like Azure DevOps, AWS or GCP, Jira and TestRail.
• Solid understanding of healthcare data standards (FHIR, HL7, claims, or EMRs).
• Strong communication, documentation, and troubleshooting skills.

Working Conditions

While performing the duties of this job, the employee works in normal office working conditions.

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance‑based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is: $84,600.00-$113,775.00

Benefits of working at Lumeris

• Medical, Vision and Dental Plans
• Tax‑Advantage Savings Accounts (FSA & HSA)
• Life Insurance and Disability Insurance
• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
• Employee Assistance Program
• 401k with company match
• Employee Resource Groups
• Employee Discount Program
• Learning and Development Opportunities
• And much more...

Member Facing Position:

No- Not Member or Patient Facing Position

Drug Screen Requirement:

No

MVR Required:

No

Credit Check Required:

No

Location:

Massachusetts

Time Type:

Full time

Disclaimer:

The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.

Join Our Growing Team!

Lumeris is bringing common sense back to the business of healthcare by empowering value-based care. We create the partnerships and perspectives that are making healthcare safer, more affordable and more personalized for providers, patients and payers alike. We were founded on the belief that it should be easier to provide the right care, at the right time, at the right cost. Our model is bringing that belief to life, improving outcomes and empowering financial sustainability along the way.

Why Join Lumeris?

At Lumeris, you will be part of team that is focused on solving the nation’s healthcare problem, and you will be able to contribute to our purpose. Our environment is fast‑paced, change‑oriented and focused on growth and employee engagement. At Lumeris, we know that talent is best utilized when given the opportunity to succeed. That is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows employees to utilize their talents.