Quality Assurance Engineer: CAPA, Audits & Compliance

Faith Technologies Inc; Opelika (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

Faith Technologies, Inc. is seeking a Quality Assurance professional to ensure products meet customer specifications, audits are conducted, and continuous process improvements are implemented at our Alabama facility.

This role involves coordinating CAPAs, managing deviations, and serving as the main quality contact for customers. You will lead cross-functional efforts with engineering and manufacturing to maintain compliance with standards and regulatory requirements while supporting readiness

Qualifications

• Bachelor's degree in a business or engineering discipline is preferred.
• Two (2) years of related industry experience is required; Five (5) years of related industry experience is preferred.
• Or an equivalent combination of education and experience may be considered.
• Travel: 10-25% depending on company needs.
• Work Schedule: 7 AM–5 PM, Monday– Friday. However, work may be performed at any time on any day of the week to meet business needs.

Responsibilities

• Product compliance: ensure products meet customer specs, industry standards, regulatory requirements, and Excellerate standards.
• Ensure production process work instructions comply with specifications and standards.
• Approve all changes and deviations from established guidance, including Engineering Change Orders.
• Lead and coordinate external customer audits and visits; act as quality point of contact.
• Assist team with RFQs and other quality-related information as needed.
• Support and manage in-process audits to ensure compliance and identify gaps.
• Lead CAPA discussions and closure for product-related issues.
• Customer service: be primary contact for quality-related meetings and inquiries.
• Lead response to customer quality concerns, including complaints and inquiries.
• Engage SMEs to address process concerns related to customer quality.
• Lead customer quality metrics.
• Lead the deviation process and ensure communication to the customer.
• Lead CAPA development for repeat or systemic issues.
• Provide feedback and documentation to the customer.
• Manufacturing readiness: create and maintain quality guidance for readiness.
• Maintain failure modes in FMEA and support Control Plan development.
• Ensure customer specs are included in training.
• Continuous Process Improvement: investigate Non-Conforming Material (NCM) and analyze data trends to improve quality.
• Collaborate with site engineers to implement improvements.
• Lead CAPA for repeat or systemic issues and ensure implementation.
• Perform other related duties as required.

Skills

Experience in quality assurance

Analytical thinking

Team collaboration

Education

Bachelor's degree in business or engineering

Job description

Faith Technologies, Inc. is seeking a Quality Assurance professional to ensure products meet customer specifications, audits are conducted, and continuous process improvements are implemented at our Alabama facility.

This role involves coordinating CAPAs, managing deviations, and serving as the main quality contact for customers. You will lead cross-functional efforts with engineering and manufacturing to maintain compliance with standards and regulatory requirements while supporting readiness