Quality Assurance Engineer

Impact Electronic Solutions; Vancouver (WA); On-site; USD 85,000 - 105,000; Full time

Job summary

Impact ES Vancouver is seeking a Quality Assurance Engineer in the Quality department to assist the Quality Assurance Manager and uphold the company’s Quality Management System.

You will own PFMEA, participate in layered process audits, perform CAPA and root cause analysis, track corrective actions with cross-functional teams, and liaise with buyers, suppliers, and customers to resolve quality issues while pursuing continuous improvement and Lean initiatives.

Qualifications

• 2+ years of experience in root cause analysis, process engineering, manufacturing, or quality engineering.
• Experience with PFMEA development, updates, and cross-functional reviews.
• Experience with CAPA systems and quality metrics.

Responsibilities

• Assign, monitor, and verify corrective and preventive actions.
• Participate in cross-functional teams to develop and implement improvements.
• Assist root cause analysis using tools.
• Collaborate to ensure execution of corrective actions.
• Verify effectiveness of actions.
• Analyze data to identify systemic issues and monitor QMS goals.
• Work with buyers and suppliers to address quality concerns.
• Engage with customers to resolve quality issues.
• Own PFMEA and conduct layered process audits (LPA).
• Perform non-quality functions audits.
• Assist in production non-conformance root causes and trends.
• Support QMS audits and document controls.
• Maintain the ESD program and monitor environmental standards.

Skills

Root cause analysis

Problem solving

Microsoft Excel

Verbal and written communication

PFMEA development

PCBA manufacturing

CAPA systems

Quality metrics

Education

Bachelor's degree in Engineering

Tools

PFMEA

Job description

Position Title: Quality Assurance Engineer

Department: Quality

Reports to: Quality Assurance Manager

Salary Range: $85,000-$105,000

Principal Accountabilities:

• Assign, monitor, and verify Corrective, Preventative, Supplier, Complaint, and Audit follow-up Actions (referred to as Actions).
• Participate in cross-functional teams to develop potential actions and implement improvements.
• Assist cross-functional teams in identifying root causes of corrective actions using root cause analysis tools.
• Collaborate with cross-functional teams to ensure the execution of corrective action activities.
• Verify the effectiveness of action implementations.
• Compile and analyze data regarding Corrective, Preventive, Supplier, Complaint, and Audit Follow-up Actions to identify systemic issues and monitor QMS goals and improvement opportunities.
• Work with buyers and suppliers to address quality and corrective action concerns.
• Engage with customers to resolve quality and corrective action matters.
• Serve as the primary owner of PFMEA (Process Failure Mode and Effects Analysis)
• Conduct Layered Process Audits (LPA) at Level 1 and Level 3
• Perform Non-quality Functions audits

Production Support:

• Assist teams in determining the root cause of production non-conformances and defects.
• Track, evaluate, and analyze production non-conformance and defect trends.
• Support Quality Inspectors in ensuring process and product compliance with requirements.

Quality Management:

• Assist the Quality Assurance Manager in enhancing the Quality Management System (QMS).
• Participate in QMS audits as needed.
• Provide support to the Quality Assurance Specialist and Quality Lead.

Return Materials:

• Coordinate with cross-functional teams and incoming inspection to evaluate customer returns (RMA's) and assembly defect evaluations to determine root causes.
• Maintain the ESD program, conduct system audits, and monitor environmental conditions in relation to J-STD humidity and temperature standards.

General Responsibilities:

• Serve as a knowledgeable resource, conducting research and due diligence to provide accurate answers and effectively communicating findings with the team.
• Continuously seek process improvement opportunities.
• Act as a role model by adhering to and reinforcing Safety, ESD, ITAR, and QMS protocols.
• Actively participate in Lean initiatives, embracing change and providing feedback to ensure stability and sustainability.
• Exhibit strong leadership, mentorship, and coaching abilities.
• Maintain 5S standards and consistently look for process enhancements.
• Pursue continuous reduction of waste through efficiency improvements.

Minimum Qualifications:

• 2+ years of experience in root cause analysis, process engineering, manufacturing, or quality engineering.
• Strong problem-solving skills with the ability to analyze and resolve quality issues.
• Excellent computer skills, including proficiency in Microsoft Excel for data analysis.
• Strong verbal and written interpersonal skills to effectively communicate across teams.
• Experience with PFMEA development, updates, and cross-functional reviews
• Experience in PCBA manufacturing and quality systems
• Experience with CAPA systems and quality metrics
• Strong knowledge of:
• Root cause analysis methodologies (5 Why, 8D, etc.)
• IPC standards (IPC-A-610, J-STD-033)
• Strong analytical and problem-solving skills
• Experienced in leading or supporting internal audits, including layered process audits (LPA), and participation in external audits (e.g., ISO 13485).

Preferred Qualifications:

• Bachelor's degree in Engineering (Electronics, Mechanical, Industrial) or a related field.
• Experience with quality tools, including Control Plans, DOE (Design of Experiments), PPAP, and NADCAP (National Aerospace and Defense Contractors Accreditation Program).
• Strong knowledge of quality documentation and compliance requirements to meet division and customer quality expectations.
• Strong analytical and problem-solving skills for continuous process improvements.

*Applicants must be authorized to work in the United States without current or future employer sponsorship*

As part of our commitment to a safe and trustworthy workplace, Impact ES Vancouver conducts background checks on all final candidates. These checks may include verification of employment history, education, criminal records, and other relevant information, depending on the position.

All background checks will be conducted in compliance with applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA).

A candidate's background will not be used as the sole basis for disqualification unless it is determined to be directly related to the responsibilities of the position.