Quality Assurance Coordinator, MD-Center Administration

UT Southwestern Medical Center; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

UT Southwestern Medical Center in Dallas seeks a Quality Assurance Coordinator for the Pak Center for Mineral Metabolism and Clinical Research. You will manage daily quality assessment programs and ensure compliance across investigator-initiated, industry-sponsored, and federally funded studies.

Under minimal supervision, you will collect and present data, review adverse events, and help develop quality management initiatives to safeguard participant safety and data integrity.

Qualifications

• Bachelor's Degree in an appropriate health care discipline or device manufacturing.
• 5 years of clinical experience with at least 2 years in quality assurance, infection control, or risk management, or 5 years in quality assurance with regulatory experience.

Responsibilities

• Develop, organize, and evaluate quality management program goals.
• Identify and investigate adverse occurrences with defined parameters.
• Provide supervision to administrative/technical staff.
• Submit data trends and outcome assessments; develop new measures.
• Organize data gathering and facility data reviews; prepare reports.
• Make recommendations for problem resolution.
• Coordinate staff education programs and training seminars.

Skills

Data analysis

Attention to detail

Communication skills

Independence

Education

Bachelor's Degree in health care discipline

Job description

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

The Charles and Jane Pak Center for Mineral Metabolism and Clinical Research has an opening for a Quality Assurance Coordinator. They will focus not only on regulatory compliance but also on building a culture of research quality, continuous improvement, and participant safety across investigator-initiated, industry-sponsored, and federally funded clinical research studies.

Works under minimal supervision to manage daily quality assessment and quality assurance programs, including but not limited to, areas of licensure and accreditation from federal agencies and peer review organizations. Responsible for review and appropriate reporting of all adverse occurrences, which may be either patient, donor, recipient, or employee related. Collects, maintains, organizes, and presents all relevant data that documents function and status of quality management program.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Required

• Education Bachelor's Degree in appropriate health care discipline or device manufacturing
• Experience 5 years of clinical experience with at least 2 years in quality assurance, infection control, or risk management or 5 years industrial, pharmaceutical, or similar experience in quality assurance and 2 years recent experience in quality assurance and biologic and device regulation, and certification as required by specific position May consider additional years of related experience in lieu of education.

Job Duties

• Assists administrative and technical personnel to develop, organize, and evaluate quality management program goals and objectives.
• Identifies and investigates with defined parameters: documents and reports, all adverse occurrences, and potential problems to Director or Department Chair, and as may be required with university administrative offices.
• Provides working supervision to group of administrative and/or technical positions.
• Submits data trends and outcome assessments; develops new measures as appropriate.
• Organizes data gathering and facilities data review; prepares data reports.
• Makes recommendations for problem resolutions.
• Coordinates staff education programs and training seminars as necessary.
• Manages sensitive issues and medical/social information in professional and confidential manner from liability standpoint.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work requires ability to analyze data or report information.
• Work requires ability to create methodologies for accomplishing goals.
• Work requires ability to implement recommendations by coordinating persons and/or resources.
• Work requires ability to walk, bend, reach, squat, and stoop.
• Work requires excellent telephone skills.
• Work requires good typing, data entry, and simple arithmetic skills.
• Work requires incumbent to function with large amount of independence and accountability.
• Work requires internal contact with physicians, nurses, hospital administrators, insurance companies, and government agencies for data gathering and outcome verification.
• Work requires knowledge of basic computer equipment.
• Work requires performance of tasks both standing and sitting.
• Work requires responsible for development, implementation and maintenance of quality management/quality assurance program, which will assure quality delivery of services, employee safety, and public accountability and accreditation processes necessary.

Physical Requirements

• Bending/Leaning Over
• Reaching
• Sitting
• Standing
• Stooping
• Walking

Working Conditions

• Laboratory Setting
• Office Setting

Salary Information

Salary Is Commensurate With Education, Skills, And Relevant Experience.

Security and EEO Statement

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Professional & Executive

Organization

364000 - MD-Center Administration

Schedule

Full-time

Shift

Day Job

Employee Status

Regular

Job Type

Standard

Job Posting

Oct 9, 2026, 8:31:51 PM